Branch Office Manager — Ownership & Impact

Groundworks; Whitchurch-Stouffville; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Employee Ownership Program

Two weeks PTO

6 paid holidays

Tuition Reimbursement

Vehicle and fuel card

Job summary

Groundworks is seeking an Office Manager to lead daily branch operations and administrative functions in a fast-growing environment. The role focuses on customer advocacy, collaboration with finance and HR, and maintaining high service levels across teams.

We offer an award-winning, employee-owned culture with a base pay plus bonus/commission, training programs, and opportunities for internal promotion. On-site, full-time role based in Whitchurch-Stouffville, ON.

Qualifications

• Technical degree preferred but not required.
• 2–4 years of work experience in management with direct customer service.
• Construction or home services experience is a plus.

Responsibilities

• Acts as customer advocate and ensures branch departments are engaged with customers.
• Supports operations with job costing, scheduling and permitting.
• Collaborates with Accounting and HR on onboarding, pay, and timekeeping processes.
• Manages office administrative staff and daily operations.
• Monitors progress and reports to Operational Leaders on branch health.

Skills

People leadership

Customer service

Office administration

Communication

Education

Technical degree preferred

Tools

MS Office

Scheduling software

Job description

Groundworks is seeking an Office Manager to lead daily branch operations and administrative functions in a fast-growing environment. The role focuses on customer advocacy, collaboration with finance and HR, and maintaining high service levels across teams.

We offer an award-winning, employee-owned culture with a base pay plus bonus/commission, training programs, and opportunities for internal promotion. On-site, full-time role based in Whitchurch-Stouffville, ON.