Inside Sales representative / Driver

Messer Americas; London; On-site; CAD 51,000 - 69,000; Full time

Benefits offered by this job

Uniform provided

Newer fleet

Competitive pension plan

40 hours/week

Career advancement opportunities

Tuition reimbursement program

Referral program

Discounts on products/services

Job summary

Messer Americas is hiring for a hybrid Driver/Inside Sales role. You will drive a 5- or 10-ton truck delivering gas products and hardgoods, while also assisting customers in-store and handling administrative tasks.

Responsibilities include processing deliveries with handheld tech, SAP invoicing, and upselling to boost counter sales. A Class 3/DZ license with air brakes and a clean abstract are required, with 1 year driving experience or 3 years with training.

Qualifications

• Valid Class 3 or DZ license with air brakes and clean driving record.
• Minimum 1 year of driving experience (or 3 years driving experience with training).
• Minimum Grade 12 education or equivalent experience.

Responsibilities

• Deliver gas products and hardgoods to local customers in the assigned area.
• Balance cylinder load sheets and daily cylinder records.
• Use handheld technology to process deliveries and reconcile inventory balances.
• Enter invoices into SAP and prepare credit notes; handle phone orders.
• Solicit new sales in store and via outbound calls; upsell to increase counter sales.
• Maintain safety and vehicle upkeep per policy; report hazards to supervisor.

Skills

Class 3/DZ license

Air brakes

Customer service

Interpersonal communication

Clean driving record

Ability to lift 60 lbs

Education

Grade 12 education

Tools

SAP

Handheld devices

Job description

About Messer

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

Why Messer?

• Certified as Great Place to Work®
• Set, day-shift schedule - Monday to Friday – 40 hours/week
• Paid time off: Excellent paid vacation available in first year including personal days.
• Pay and benefits: Competitive pay rate ranging from $51,418 and $68,691 with comprehensive benefits and competitive pension plan.
• Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
• Referral program: Employees can refer talent and earn!
• Employee perks and discounts: Access to exclusive discounts on a number of products and services across Canada.
• Set, day-shift schedule - Monday to Friday – 40 hours/week
• Uniform provided
• Newer fleet/ Well-maintained equipment.

What You’ll Do

As one of our Drivers, you’ll be driving a well-maintained vehicle while also professionally representing our organization to our customers. This position is for people motivated to drive heavy vehicles (Class 3/DZ License) and provide excellent customer service. Your responsibilities will include:

• Multiple deliveries (requiring loading and unloading of cylinders)/ day (5 or 10 ton truck) of gas products and hardgoods to local customers within the assigned geographical area
• Balancing cylinder load sheets and daily cylinder records
• Some administration duties include the use of handheld technology to process deliveries and reconcile agent consignment inventory balances
• Comply with all government regulations
• Maintaining vehicles as per company vehicle policy, observing safety requirements, and wearing safety equipment and report safety hazards to supervisor

Role

This role is a hybrid role, and you will also be an Inside Sales Representative, you will play a key role in providing excellent customer service daily and doing the following tasks:

• Welcome and advise customers to come to the store and perform related tasks such as order preparation and follow-up
• Provide administrative and technical support to internal clients.
• Provide creative customer service techniques, show an ability to source products and maintain satisfactory inventory levels
• Capable of communicating on multiple levels with external customers with the objective of increasing counter sales through upselling
• Support Branch Manager in obtaining all Key Performance Indicators (KPIs), safety goals and an excellent net operating profit
• Precall customer orders
• Responsible for entering invoices into SAP, preparing credit notes, sorting documents, filing, and processing telephone orders
• Actively solicits new sales in store and via outgoing calls
• Maximize counter sales and handle telephone enquiries from customers or prospective customers
• Receive incoming hardgoods shipments from vendors and intercompany warehouses

What It Takes

• Valid Class 3 or DZ license with air brakes
• Minimum of 1 year driving experience with recognized driving school training or 3 years driving experience
• Minimum Grade 12 education or equivalent experience
• A clean driving abstract (abstract to be readily available to submit, when asked)
• Ability to handle and lift goods up to 60 lbs.
• Good interpersonal and communication skills
• Comfortable with computers with the Microsoft Office suite
• Industrial sales skills

Assets To Have

• Knowledge of the gas and/or welding industry
• Experience using handheld electronic devices
• WHMIS/TDG certification

At Messer, our vision for culture and engagement is to create an environment where all of us accept, respect and value the differences of multiple identities and truly welcome the diverse ideas and perspectives of individuals. In doing so, we shape an open and creative company culture, providing every individual with an equal opportunity to thrive.

Join us and you will be part of a company that values and supports your career. We offer competitive pay and benefits, with set schedules, steady work and opportunities for ongoing training and career progression.

Together we value innovation, efficiency and flexibility. Putting safety first, working with integrity and respect, we encourage everyone to find solutions for success. That means for our customers and for our colleagues. This makes us a great place to build a career where your skills are valued and developed.