Branch Manager: Growth‑Driven Team Leader

easyfinancial; Mission; On-site; CAD 48,000 - 57,000; Full time

Benefits offered by this job

RRSP match

Employee Share Purchase Plan

Healthcare access

Job summary

goeasy’s easyfinancial brand is seeking a Branch Manager in Mission, BC to lead a sales-focused team and deliver outstanding customer experiences. You will set the branch vision, drive growth, and ensure smooth day-to-day operations in a fast-paced consumer lending environment.

Key responsibilities include team development, scheduling, payroll, and maintaining portfolio health, while delivering exceptional service via in-person, phone, and email interactions.

Qualifications

• Leadership experience overseeing multiple functions, preferably in a sales environment.
• Strong communication skills and a results-driven approach.
• Experience training and leading a small team.
• Proficient with computers and quick to learn new software.

Responsibilities

• Set vision and lead your team to hit branch and portfolio goals, cross-sell products.
• Plan schedules, administer timesheets, payroll and other admin tasks.
• Deliver superior customer experiences in person, over the phone, and via email.
• Understand customers' situations and match them to suitable financial products with empathy.
• Maintain the health of the branch portfolio and prevent delinquency.
• Secure all information to fulfill customer applications with attention to detail.

Skills

Leadership

Communication

Team training

Computer literacy

Background checks

Work eligibility

Job description

goeasy’s easyfinancial brand is seeking a Branch Manager in Mission, BC to lead a sales-focused team and deliver outstanding customer experiences. You will set the branch vision, drive growth, and ensure smooth day-to-day operations in a fast-paced consumer lending environment.

Key responsibilities include team development, scheduling, payroll, and maintaining portfolio health, while delivering exceptional service via in-person, phone, and email interactions.