Branch Manager

goeasy Ltd; Mission; Hybrid; CAD 48,000 - 57,000; Full time

Benefits offered by this job

RRSP match

Employee Share Purchase Plan

Healthcare benefits

Discounts on furniture/electronics/apl

Birthday off (paid)

Paid vacation and personal days

Job summary

goeasy Ltd. is seeking a Branch Manager in Canada to lead a team, drive branch and portfolio goals, and expand cross-sales of financial products. You will greet customers in person and remotely, train staff, and ensure top-tier service while protecting portfolio health and accuracy in applications.

The role emphasizes leadership, customer-centric selling, and meticulous administration, with opportunities for performance bonuses and career growth.

Qualifications

• Leadership experience overseeing teams or functions, preferably in a sales environment.
• Strong communication skills and results-oriented mindset.
• Experience in training and managing a small team.
• Proficient with software applications and quick to adapt to new tools.
• Able to pass criminal, employment and credit checks.
• Legally eligible to work in Canada as a full-time employee; sponsorship not offered.

Responsibilities

• Create a vision and objective, leading your team to hit branch and portfolio goals.
• Plan schedules, administer timesheets, manage payroll, and other admin duties.
• Build superior customer sales experiences in person, via phone, and email.
• Demonstrate empathy to match customers with suitable financial products.
• Manage branch portfolio health and prevent delinquencies.
• Collect required information to complete customer applications with attention to detail.

Skills

Leadership

Communication

Training

Computer literacy

Background checks

Work eligibility

Job description

Joineasyfinancial, the consumer lending driver behindgoeasy’srapid growth. Atgoeasy, our people and culture are at the heart of everything we do, andwe’reproud to be recognized for it.We’veearned prestigious accolades including being named one ofCanada’s Top Growing Companies, certified as aGreat Place to Work®, and recognized among theBest Workplaces for Womenand for having one ofMost Trusted Executive Teams, and included onTIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, andinnovation drives us forward.

As one of Canada’s leading alternative consumer lenders,easyfinancialis on a mission to redefine access to credit. Since day one,we’vebeen helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we saythere'sanother way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.

A day in the life of a Branch Manager:

• Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalize on financial cross-sales and add-on products.
• Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
• Buildsuperiorcustomersalesexperiencesby welcoming and engaging customers in person, over the phone, and by email.
• Demonstratecompassionandempathyfor our customers by understanding their situation and needs and matching them to a suitable financial product.
• Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
• Secure all required information to fulfill customer applications for products and services with strong attention to detail.

What we are looking for:

• Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
• Experience in training and managing a small team.
• Must be computer-savvy with the ability to quickly adapt to new software applications.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.

Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday offPAID! Along withpaid vacation andpersonal days.
• For complete picture of total rewards, pleaseclick here.

We are offering$48,204.00 - $56,547.00 / year CADfor this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment:

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.