Branch Manager, Commercial Insurance

Canada Brokerlink; Alberta; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Branch Manager in the Commercial Insurance Department. This role offers the opportunity to lead a dynamic team, drive growth, and enhance customer experiences across multiple locations. With a commitment to employee development and a supportive work culture, you'll have the chance to implement innovative strategies and engage with key partners in the industry. Enjoy a competitive compensation package, flexible work arrangements, and a range of perks that prioritize your well-being and professional growth. If you're passionate about leadership and making a difference, this is the perfect opportunity for you.

Benefits

Flexible health and dental insurance benefits

Personal spending account

RRSP with company matching

Employee Share Purchase Plan

Dress for your day

Competitive compensation package

Employee discount program

Paid Time Off including vacation

Recognition as one of Canada’s best employers

Qualifications

• Experience in insurance brokerage operations and team leadership.
• Strong track record in managing engaged teams across locations.

Responsibilities

• Build and lead a highly engaged team focused on customer experience.
• Drive growth and develop business strategies for success.
• Manage, coach, and develop team members effectively.

Skills

Leadership

Communication

Negotiation

Analytical Skills

Problem-Solving

Education

College or University Degree

Insurance Designation (CAIB, CIP, FCIP, AIIC, RIBO, AIC Level 2)

Job description

Job Category: Personal and Commercial Insurance

Requisition Number: BRANC006315

Apply now

• Posted : April 29, 2025
• Full-Time

Locations

Showing 1 location

Cold Lake
102, 5605-55 Street, P.O. Box 179
Cold Lake, AB T9M1P1, CAN

Cold Lake
102, 5605-55 Street, P.O. Box 179
Cold Lake, AB T9M1P1, CAN

Fort McMurray
604 Signal Road, Unit 1
Fort McMurray, AB T9H4Z4, CAN

Fort McMurray
604 Signal Road, Unit 1
Fort McMurray, AB T9H4Z4, CAN

Slave Lake - Main Street
101 Main Street SE, 2nd Floor, Unit #202
Slave Lake, AB T0G2A4, CAN

Slave Lake - Main Street
101 Main Street SE, 2nd Floor, Unit #202
Slave Lake, AB T0G2A4, CAN

Edson
1, 414 - 50 Street, PO Box 5337
EDSON, AB T7E1T5, CAN

Edson
1, 414 - 50 Street, PO Box 5337
EDSON, AB T7E1T5, CAN

Hinton
112 MacLeod Ave
Hinton, AB T7V2A9, CAN

Hinton
112 MacLeod Ave
Hinton, AB T7V2A9, CAN

Athabasca
4801 - 49 Street
Athabasca, AB T9S1C4, CAN

Athabasca
4801 - 49 Street
Athabasca, AB T9S1C4, CAN

St Paul
5006-48 Street, PO Box 333
St Paul, AB T0A3A0, CAN

St Paul
5006-48 Street, PO Box 333
St Paul, AB T0A3A0, CAN

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for aBranch Manager to join ourCommercial InsuranceDepartment at one of our Alberta Prairie Region Locations on aPermanent Full-Time Basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails

• Build and lead a highly engaged team.
• Drive growth and deliver second to none customer experience.
• Work with your management team and peers to develop business strategies which deliver outperformance.
• Implement and execute on these plans by leveraging your team’s talents and skills sets and through regional collaboration.
• Contribute to driving growth and brand awareness in your Territory, by planning and driving marketing initiatives.
• Accountable for overall recruiting and staffing of your team.
• Responsible for managing, coaching, and developing your team. This includes conducting regular one on one meetings with direct reports and proactively managing succession plans for the team.
• Building and executing Engagement Action Plans. Motivate staff to participate in company objectives and continuously keep them informed of changes or new directions.
• Responsible for ensuring that quality of service meets expected standards.
• Examine customer experience and implement tools and programs to enhance their experience.
• Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.
• Develop and maintain strong working relationships with our key insurer partners.
• Assist in preparing and monitoring all branch level operating and expense budgets

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

• Leadership and management experience in insurance brokerage operations.
• Strong track record of leading highly engaged teams across multiple locations.
• Experience leading in a hybrid environment.
• Insurance Designation (CAIB, CIP, FCIP or AIIC, RIBO or AIC Level 2) required.
• Understand the needs of the customer (internal and external).
• Strong communication and negotiation skills.
• Strong team player and collaborator.
• College or university degree in related area or commensurate work experience preferred.
• Management of projects or initiatives outside of daily areas of responsibilities with multiple stakeholders.
• Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance.
• Required to travel within the Region as needed.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!