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Ecl; Prince George; On-site; CAD 90,000 - 120,000; Full time

Job summary

Ecl is seeking a Branch Manager for its Lethbridge, Alberta operation. This in-office, full-time role leads a high-performing team, drives sales, profitability, and customer satisfaction while managing branch financials and assets.

You will oversee operations, coach and develop staff, engage with customers, and represent the branch at industry events, ensuring excellence in service and long-term growth in Western Canada.

Qualifications

• 5+ years of experience in the heavy equipment industry.
• 3-5 years of progressively responsible management experience.
• Post-secondary education is considered an asset.
• Strong understanding of product support and departmental operations.
• Proven ability to manage branch-level financial and operational performance.

Responsibilities

• Drive sales growth and profitability across the branch.
• Lead and develop a high-performing branch team.
• Implement processes to enhance customer experience and identify growth opportunities.
• Collaborate with leadership on strategic opportunities and credit/receivables where applicable.
• Represent the organization at industry events and promote the branch within the market.

Skills

Leadership

Customer focus

Strategic thinking

Financial acumen

Education

Post-secondary education

Job description

Branch Manager

Type: In-Office | Full-Time

About Our Client

Our client is a well-established leader in the heavy equipment and material handling sector, operating across multiple international markets. Privately owned and built on decades of industry expertise, the organization is known for its customer-first mindset, strong operational discipline, and commitment to long-term partnerships. With a diversified portfolio and a specialization-driven approach, the company has achieved sustained growth while maintaining a close connection to the customers and communities it serves. This role offers the opportunity to lead a high-impact branch, influence strategic growth, and play a key role in shaping operational excellence within a respected and values-driven organization.

Relocation Opportunity – Lethbridge, Alberta

This position is based in Lethbridge, Alberta, a thriving community known for its affordable cost of living, strong economy, and access to some of Western Canada’s best outdoor recreation. Located near the Rocky Mountains, Lethbridge offers a balance of professional opportunity, with excellent amenities, and a welcoming community.

Key Responsibilities

• Branch Performance & Financial Management:
  • Drive sales growth and profitability across all areas of the branch.
  • Achieve asset management objectives and targeted market share goals.
• Team Leadership & Development:
  • Manage, coach, and develop branch employees to build a motivated, high-performing workforce.
  • Lead performance management initiatives focused on employee growth and long-term success.
• Customer Experience & Market Growth:
  • Implement processes to gather continuous client feedback and ensure excellence in customer service.
  • Identify and pursue new market segments and growth opportunities by monitoring customer activity, industry trends, and competitive pressures.
• Strategic & Operational Collaboration:
  • Provide insights and feedback on future opportunities and competitive challenges.
  • Manage branch accounts receivable in collaboration with the Director of Credit Services.
• Industry Representation & Brand Presence:
  • Represent the organization at industry trade shows, conventions, and professional associations.
  • Promote the branch positively within the market and broader industry.
• Additional Responsibilities:
  • Perform other duties as assigned to support branch and organizational objectives.

Qualifications

• Education & Experience:
  • 5+ years of experience in the heavy equipment industry.
  • 3-5 years of progressively responsible management experience.
  • Post-secondary education is considered an asset.
• Technical & Operational Knowledge:
  • Strong understanding of product support and departmental operations.
  • Proven ability to manage branch-level financial and operational performance.
• Key Competencies:
  • Demonstrated leadership skills with the ability to motivate and develop teams.
  • Strong work ethic and a commitment to operational excellence and customer satisfaction.