Branch Manager

David Aplin Recruiting; Nanaimo; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary 80k-110k CAD per yr

Performance-based incentives

Flexible vacation and PTO

Health and dental insurance

Professional development

Supportive team environment

Job summary

David Aplin Recruiting is seeking a Branch Manager to oversee a team of auto agents and Personal Line Advisors in an in-office setting. You will drive operational excellence and foster a productive workplace with strategic oversight of daily brokerage operations.

You will mentor staff, streamline workflows, ensure regulatory compliance, manage recruitment with HR, and maintain strong relationships with local partners while supporting travel to satellite offices.

Qualifications

• Minimum of 5 years of management experience with a proven leadership track record.
• Knowledge of auto and personal lines insurance.
• Strong organizational, communication, and change management skills.
• Ability to motivate a team, handle high transaction volumes, and adapt to evolving business needs.
• Experience with broker management systems (Sig, EPIC, TAM) is advantageous.

Responsibilities

• Lead, mentor, and coach a team of 15 plus staff members, conducting regular one-on-one meetings and performance reviews.
• Oversee and streamline workflows, identify efficiencies, and implement process improvements.
• Manage day-to-day operations of personal lines and Autoplan transactions, ensuring compliance with industry regulations.
• Handle employee recruitment and onboarding, with final hiring authority supported by HR.
• Support occasional travel to satellite offices and oversee operational continuity across locations.
• Maintain a strong book of business and foster relationships with local stakeholders and partners.

Job description

As a Branch Manager, you will oversee a dedicated team of auto agents and Personal Line Advisors within a dynamic office environment. You will bedriving operational excellence and fostering a positive, productive workplace. Your leadership will directly influence team performance, workflow efficiency, and client satisfaction. This in-office role offers hands‑on management and strategic oversight to ensure seamless daily operations in a growing insurance brokerage.

Responsibilities

• Lead, mentor, and coach a team of 15 plusstaff members, conducting regular one‑on‑one meetings and performance reviews.
• Oversee and streamline workflows, identify efficiencies, and implement process improvements.
• Manage day‑to‑day operations of personal lines and Autoplantransactions, ensuring compliance with industry regulations.
• Handle employee recruitment and onboarding, with final hiring authority supported by HR.
• Support occasional travel to satellite offices and oversee operational continuity across locations.
• Maintain a strong book of business and foster relationships with local stakeholders and partners.

Qualifications

• Minimum of 5 years of management experience with a proven track record of leadership.
• Knowledge of auto and personal lines insurance
• Strong organizational, communication, and change management skills.
• Ability to motivate a team, handle high transaction volumes, and adapt to evolving business needs.
• Relevant educational background preferred; experience with broker management systems (e.g., Sig, EPIC, TAM) is advantageous.

Compensation & Benefits

• Competitive salary package (expected salary range is $80,000 – $110,000 per annum, commensurate with experience)
• Performance‑based incentives and bonuses
• Flexible vacation and PTO policies
• Comprehensive health and dental insurance plans
• Opportunities for professional development and career advancement
• Supportive team environment and a chance to make a meaningful impact

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.Accommodation is available upon request throughout all stages of the recruitment process.