Insurance Operations Manager

Impact Recruitment; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive medical and dental benefits

Paid time off

Job summary

A professional services firm is seeking an experienced insurance leader to oversee a network of branch managers in Metro Vancouver. This role includes ensuring operational consistency, implementing standardized workflows, and supporting growth initiatives across locations. Candidates should have proven experience in insurance office management and a Level 2 license. This full-time position requires an in-office presence and offers competitive salary and comprehensive benefits.

Qualifications

• Experience in managing operations in the insurance industry is essential.
• Candidates must possess in-depth knowledge of various insurance products.
• Strong communication skills are necessary for effective team management.

Responsibilities

• Oversee and support multiple branch managers to ensure operational excellence.
• Develop and implement workflows to improve efficiency across branches.
• Act as a liaison among branches to facilitate best practices.

Skills

Experience managing a large insurance office or multiple branches

Knowledge in all lines of insurance products

Strategic thinker with a focus on scalable growth

Excellent communication and interpersonal skills

Education

Level 2 license

Tools

Applied EPIC

Job description

Are you a strategic leader with a passion for optimizing operations and driving growth across multiple locations? We are seeking a dynamic and experienced insurance professional to oversee and support a network of approximately 12 branch managers, ensuring seamless coordination and operational excellence.

Location: Burnaby, British Columbia, Canada.

Responsibilities

• Oversee and support multiple branch managers to ensure consistency and operational excellence
• Develop and implement standardized workflows to improve efficiency across branches
• Promote and support growth initiatives to expand operational capabilities
• Act as a liaison among branches to facilitate communication and best practices
• Drive continuous improvement efforts and strategic planning

Qualifications

• Experience managing a large insurance office or multiple branches
• Knowledge in all lines of insurance products
• Level 2 license
• Proficiency with Applied EPIC
• Strategic thinker with a focus on scalable growth
• Excellent communication and interpersonal skills

Benefits & Perks

• Competitive salary
• Comprehensive medical and dental benefits
• Paid time off

Full‑time in‑office presence required.

Company & EEO Statement

Aplin and our brands CompuStaff and Impact Recruitment connect great people with great organizations across North America. We are an equal‑opportunity employer and welcome applicants from all backgrounds. Applicants must be legally entitled to work in Canada, including holding any required permits.

Additional Information

• Seniority level: Not applicable
• Employment type: Full‑time
• Industry: Professional Services