Branch Manager

Prime Management Group Inc.; Hamilton; On-site; CAD 90,000 - 115,000; Full time

Benefits offered by this job

Professional Development Opportunities

Work Flexibility

Collaborative Leadership Network

Job summary

A recruitment consultancy is assisting with the search for a Branch Manager in Hamilton. The ideal candidate will have proven experience in running a branch or small business, coupled with strong leadership and operational management skills. This position requires the ability to foster client relationships and manage day-to-day operations effectively. The role offers a competitive salary range of $90k-115k along with opportunities for professional development and a supportive work environment.

Qualifications

• Proven experience running a branch or small business in a technical or service industry.
• Strong background in operations and project management.
• Hands-on, people-focused leadership style.

Responsibilities

• Lead, support, and develop the Service Manager and technicians.
• Oversee day-to-day branch operations.
• Support sales activities through collaboration.

Skills

Leadership

Operations Management

Project Management

Client Relationship Management

Team Development

Job description

Ventri Door Technologies, a leading provider of innovative door solutions across Ontario, is backed by best‑in‑class technology and a highly skilled technical team that delivers reliable installation and service. Known for its commitment to quality, safety, and customer satisfaction, Ventri offers a supportive and collaborative work environment where people are encouraged to succeed and grow.

In partnership with Prime Management Group Inc., Ventri Door Technologies is seeking a motivated, operationally focused Branch Manager for its Stoney Creek location. This critical role, reporting to a supportive General Manager, is designed for a leader who thrives on building strong teams, ensuring operational excellence, and fostering client relationships, while working closely with other branches and corporate partners.

As a vital member of the Senior Leadership Team, the Branch Manager will:

• Lead, support, and develop the Service Manager, technicians, and office staff while collaborating effectively with sales, marketing, HR, and finance partners in a matrix structure.
• Oversee day‑to‑day branch operations, including project management, estimating, scheduling, service calls, and compliance requirements.
• Support sales activities by collaborating with corporate sales representatives and participating in customer‑facing opportunities.
• Build strong client relationships, ensuring service excellence and responsiveness.
• Participate in industry networking and professional associations to strengthen regional presence and support business development.
• Foster a positive, tight‑knit team culture while driving continuous improvement, accountability, and collaboration.

To qualify for this exciting opportunity, you will bring:

• Proven experience running a branch, business unit, or small business, ideally in a technical, service, or construction‑related industry.
• Strong background in operations, estimating, or project management, with solid business and financial acumen.
• A hands‑on, people‑focused leadership style that inspires trust, collaboration, and results.
• Ability to navigate a matrix organization, working effectively with cross‑functional partners.
• Familiarity with the Hamilton‑Niagara region, with the ability to build networks and represent Ventri in the community.

Why Join Ventri?

This is an exciting opportunity for an operational leader to step into a career‑building role with a respected and growing company. At Ventri, you’ll make a tangible impact on branch operations and client relationships while being supported by a collaborative leadership network committed to excellence and innovation. Ventri also offers opportunities for professional development and work flexibility to support balance and performance.

Salary Range: $90k-115k

Prime Management Group Inc. will be accepting all resumes and cover letters in confidence from interested candidates.

Prime Management Group Inc. is an Executive Search & Recruitment + HR Consulting firm serving Ontario and beyond. Our process ensures confidentiality while upholding an unbiased, respectful, and inclusive experience. We are committed to equity, value, and diversity, and welcome applicants from all backgrounds. If you require accommodation at any stage of the process, please let us know how we can support you.