Branch Manager

Robinson; Cranbrook; On-site; CAD 70,000 - 110,000; Full time

Job summary

ROBINSON is launching its Cranbrook location and seeks a Branch Manager to lead the new team, drive sales and operations, and build a high-performing culture. You will oversee the branch, manage budgets, and foster strong customer partnerships to support long-term growth and success.

Ideal candidates bring 5+ years of leadership in wholesale/distribution, proven P&L management, and a proactive, collaborative leadership style aligned with ROBINSON's values.

Qualifications

• 5+ years of leadership experience in wholesale, distribution, or related industry.
• Proven experience leading teams and managing branch or wholesale operations.
• Demonstrated ability to coach, develop, and engage employees while promoting accountability and high performance.
• Strong financial acumen, including experience managing P&L, budgets, and financial statements.

Responsibilities

• Lead the team by coaching and supporting employees, setting expectations, and developing performance.
• Drive branch performance through sales growth, profitability, and operational effectiveness.
• Strengthen customer relationships by building partnerships and delivering high service levels.
• Manage budgets, expenses, and P&L performance while maintaining financial controls.
• Oversee day-to-day operations to ensure safety, productivity, and accuracy.
• Develop talent and encourage career growth and engagement.
• Foster ROBINSON's safety culture through leadership and training.
• Identify and implement improvements to enhance efficiency and customer experience.

Skills

Leadership

Coaching

Customer relationships

Financial acumen

Communication

Education

Business Management degree

Job description

Reporting to the Regional Manager, the Branch Manager will play a key role in launching and establishing our new Cranbrook location. This is an exciting opportunity to help build a branch from the ground up, develop strong customer relationships, grow the business, and establish a high-performing team and positive workplace culture. The Branch Manager will oversee all aspects of branch operations, including sales, financial management, customer service, and team development, with a focus on driving business results and building a strong foundation for long-term success.

This opportunity is ideal for someone ready to take the next step in their career, expand their leadership impact, and play a key role in driving branch success. We are seeking an individual who demonstrates ROBINSON's values, builds strong relationships, and is motivated to support their team, customers, and business objectives.

What you will do:

• Lead the team: Coach and support employees while setting clear expectations, building accountability, and developing individual and team performance.
• Drive branch performance: Lead sales growth, profitability, and operational effectiveness through strong leadership and execution.
• Strengthen customer relationships: Build and maintain strong customer partnerships while delivering a consistently high level of service.
• Manage financial results: Oversee budgets, expenses, and P&L performance.
• Oversee branch operations: Ensure day-to-day operations are safe, productive, efficient, and accurate.
• Manage inventory: Ensure inventory accuracy, optimize inventory investment, minimize variances, and support product availability.
• Develop talent: Identify opportunities to build capability, strengthen employee engagement, and support career development.
• Foster ROBINSON's Safety Culture: Maintain a safe work environment through leadership, training, and accountability.
• Drive continuous improvement: Identify and implement operational improvements that enhance efficiency, customer experience, and business performance.

About You:

• 5+ years of leadership experience in a wholesale, distribution, or related industry environment.
• Proven experience leading teams and managing branch or wholesale operations.
• Demonstrated ability to coach, develop, and engage employees while promoting accountability and high performance.
• Strong financial acumen, including experience managing P&L performance, budgets, and financial statements.
• Experience driving sales growth while maintaining operational effectiveness.
• Strong relationship-building skills with customers, suppliers, employees, and internal stakeholders.
• Excellent communication, leadership, and problem-solving abilities.
• A practical, proactive approach with the ability to adapt to changing business needs.
• Post-secondary education in Business Management or a related field, or an equivalent combination of education and experience.

This role is an opportunity to:

• Take the next step in your leadership career and broaden your scope of responsibility.
• Strengthen your financial, operational, and people leadership capabilities.
• Partner closely with regional leadership to influence branch strategy and performance.
• Build a high-performing, engaged, and accountable team.
• Make a meaningful impact on customer success, employee development, and business growth.