Plumbing Counter Sales Associate - Customer-Driven Growth

ROBINSON; Cranbrook; On-site; CAD 25,000 - 36,000; Full time

Job summary

ROBINSON is seeking a Counter Sales Representative for our new Cranbrook location. You will directly impact customers by providing personalized service and helping establish ROBINSON’s presence in the community.

Responsibilities include assisting customers with product information, placing and tracking orders, stocking, and supporting shipping/receiving. A strong customer service mindset and plumbing product knowledge are essential.

Qualifications

• Strong customer service background.
• Solid understanding of plumbing products.
• Results oriented with strong attention to detail.
• Thrives in a fast paced environment.
• Self-motivated and enjoys working with others.
• Excellent communication and interpersonal skills.
• Proficient with general computer programs.

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery.
• Enter orders into the system.
• Fill customer orders promptly and accurately.
• Handle customer complaints in a courteous and professional manner.
• Stock shelves and maintain warehouse aisles.
• Conduct stock checks for customers and other branches.
• Assist in shipping and receiving as required.
• General warehouse duties as required.

Skills

Customer service

Plumbing knowledge

Communication skills

Attention to detail

Team player

Job description

Our Counter Sales Representative will have a direct impact on our customers by providing exceptional, personalized service at our new Cranbrook location. This is an exciting opportunity to be part of a new branch from the beginning, help build strong customer relationships, and contribute to establishing ROBINSON’s presence in the community. If you enjoy working with customers, building relationships, and being part of a growing team, this is a great opportunity to make a difference.

What you will do:

• Provide information to customers about products, services, pricing, promotions, and delivery
• Enter orders into the system
• Fill customer orders promptly and accurately
• Handle customer complaints in a courteous and professional manner
• Stock shelves and maintain warehouse aisles
• Conduct stock checks for customers and other branches
• Assist in shipping and receiving as required
• General warehouse duties as required

About You:

• You have a strong customer service background
• You have a solid understanding of plumbing products
• You are results oriented with strong attention to detail
• You will thrive in a fast paced environment
• You are self-motivated and enjoying working with others
• You have excellent communication and interpersonal skills
• You are proficient with general computer programs