Branch Library Supervisor — Operations & People Leadership

Town of Georgina; Ottawa; On-site; CAD 87,000 - 102,000; Full time

Job summary

Georgina Public Library is seeking a Supervisor, Library Branches to oversee daily operations and provide consistent frontline leadership across all branches. You will ensure high-quality public service, staff training, and compliance with policies, while managing staffing and safety across locations.

The role requires strong team leadership, extensive customer service experience, and a collaborative approach to continuous improvement. Flexible scheduling includes evenings and weekends as needed.

Qualifications

• Three years of supervisory experience in a library or customer service setting.
• Thorough knowledge of library policies and procedures.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Provide day-to-day operational oversight across branches.
• Lead frontline staff and manage scheduling, training, and performance.
• Collaborate with Branch Experience Coordinators to ensure consistent service.

Skills

Staff leadership

Public service orientation

Communication

Problem solving

Education

Library Technician Diploma

Business Administration diploma

Tools

Excel

Job description

Georgina Public Library is seeking a Supervisor, Library Branches to oversee daily operations and provide consistent frontline leadership across all branches. You will ensure high-quality public service, staff training, and compliance with policies, while managing staffing and safety across locations.

The role requires strong team leadership, extensive customer service experience, and a collaborative approach to continuous improvement. Flexible scheduling includes evenings and weekends as needed.