Branch Floater | Lead Ops & Client Experience

Chit Chats Express, Inc.; Mississauga; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Employer paid Group Benefits (Health,

Annual Year-End Bonus

Birthday leave (Paid)

GRSP plan eligibility after 3 months

Permanent Full-Time position

Travel within Peel region

Job summary

Chit Chats Express, Inc. is hiring a Branch Floater for a permanent full-time role at our Mississauga location in Peel Region, Ontario. You will help lead branch operations, support and motivate the team, and create great client experiences.

The role involves jump-in flexibility to keep shipments moving and improve service. We value a positive, proactive attitude and 2+ years in retail or customer service, with fluent English and French.

Qualifications

• 2+ years of retail, branch or customer service experience.
• Fluency in English and French.
• Strong communication, organization and problem-solving skills.
• Comfortable in a fast-paced, hands-on environment.

Responsibilities

• Lead the branch: keep daily operations running smoothly, safely and efficiently.
• Champion the client: create helpful, welcoming experiences.
• Support your team: lead by example and foster a positive, collaborative environment.
• Keep things moving: ensure shipments are processed accurately and efficiently.
• Jump in: support freight handling and other branch needs.
• Make things better: identify opportunities to improve how we work and serve clients.
• Live our values: be caring, curious and cheerful in leadership and actions.

Skills

Customer service

Communication

Team orientation

Fluent English/French

Problem solving

Job description

Chit Chats Express, Inc. is hiring a Branch Floater for a permanent full-time role at our Mississauga location in Peel Region, Ontario. You will help lead branch operations, support and motivate the team, and create great client experiences.

The role involves jump-in flexibility to keep shipments moving and improve service. We value a positive, proactive attitude and 2+ years in retail or customer service, with fluent English and French.