Branch Banking Advisor with Flexible Hours & Solutions

RBC; Thetford Mines; On-site; CAD 38,000 - 48,000; Part time

Job summary

RBC is seeking an RBC Ambassador in Thetford Mines to put clients first, drive new client acquisition, and deepen existing relationships. You will deliver exceptional service in a branch setting and identify sales opportunities to support the RBC brand.

The role emphasizes educational client interactions, leveraging technology to enhance the experience, and collaborating with partners to deliver comprehensive banking solutions.

Qualifications

• Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.

Responsibilities

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

Skills

Client centricity

Client discovery

Communication

Digital literacy

Data analysis

Advice-based solutions

Curious mindset

Adaptability

Job description

RBC is seeking an RBC Ambassador in Thetford Mines to put clients first, drive new client acquisition, and deepen existing relationships. You will deliver exceptional service in a branch setting and identify sales opportunities to support the RBC brand.

The role emphasizes educational client interactions, leveraging technology to enhance the experience, and collaborating with partners to deliver comprehensive banking solutions.