Branch Client Advisor — Bilingual, Travel‑Ready Service

RBC; Terrebonne; On-site; CAD 30,000 - 42,000; Part time

Benefits offered by this job

Total Rewards Program

Flexible benefits

World-class training program

Job summary

RBC in Mascouche, QC seeks an Ambassador to put clients first, driving new client acquisition and deepening relationships. You will travel between branch locations as needed and deliver exceptional service, identifying opportunities to offer RBC solutions and referrals.

The role is part-time (25 hours/week) with bilingual English/French requirements, a world-class training program, and clear career development opportunities within a dynamic team.

Qualifications

• Demonstrated passion for putting clients first in a client-focused environment.
• Drive, self-motivation, and excellent communication with emotional intelligence.
• Digital literacy across devices (smartphones, tablets, laptops).
• Flexibility to work flex hours and be bilingual in English and French.

Responsibilities

• Engage with clients in branches and deliver an outstanding service experience.
• Identify sales and referral opportunities and drive solutions.
• Educate clients using technology to enhance their experience and retention.
• Resolve banking issues by taking ownership and following up.
• Collaborate with partners to present RBC capabilities and fulfill client needs.
• Adhere to compliance routines to protect client and shareholder interests.

Skills

Client service

Sales opportunities

Communication

Emotional intelligence

Self-motivation

Target-driven

Education

Mutual Funds accreditation

Job description

RBC in Mascouche, QC seeks an Ambassador to put clients first, driving new client acquisition and deepening relationships. You will travel between branch locations as needed and deliver exceptional service, identifying opportunities to offer RBC solutions and referrals.

The role is part-time (25 hours/week) with bilingual English/French requirements, a world-class training program, and clear career development opportunities within a dynamic team.