Bilingual Client Advisor – Banking Solutions Pro

Royal Bank of Canada; Shawville; On-site; CAD 22,000 - 33,000; Part time

Benefits offered by this job

Bonuses

Flexible benefits

Training program

Career development

Job summary

Royal Bank of Canada is seeking an Ambassador inside our branches to place clients first and drive solutions through in-branch service and referrals. You will engage clients, demonstrate RBC capabilities, and help deepen relationships while maintaining high service standards.

The role requires bilingual English and French and offers a flexible part-time schedule, with comprehensive training and career growth opportunities within RBC's Personal & Commercial Banking teams.

Qualifications

• Demonstrated passion for putting clients first in a target-driven environment.
• Strong communication and emotional intelligence.
• Digital literacy across devices (phones, tablets, laptops).
• Willingness to learn and adapt.

Responsibilities

• Proactively engage with clients in the branch and deliver an outstanding service experience, identifying sales opportunities.
• Educate and demonstrate RBC solutions using technology to enhance client experience.
• Contribute to team results by cross-selling and referring to RBC partners when appropriate.
• Proactively resolve and prevent client banking problems.
• Cultivate relationships with branch partners to operate as One RBC.
• Adhere to compliance routines, processes, and controls to protect client and shareholder interests.

Skills

Bilingual (EN/FR)

Customer service

Communication

Digital literacy

Flexibility

Job description

Royal Bank of Canada is seeking an Ambassador inside our branches to place clients first and drive solutions through in-branch service and referrals. You will engage clients, demonstrate RBC capabilities, and help deepen relationships while maintaining high service standards.

The role requires bilingual English and French and offers a flexible part-time schedule, with comprehensive training and career growth opportunities within RBC's Personal & Commercial Banking teams.