Bilingual Branch Banking Advisor

RBC; Saint-Jean-sur-Richelieu; On-site; CAD 22,000 - 32,000; Part time

Benefits offered by this job

Bonuses

Flexible benefits

World-class training

Job summary

RBC is seeking an Ambassador inside our branch network to put clients first and drive new client acquisition while deepening existing relationships. The role focuses on delivering exceptional service, leveraging technology, and identifying sales opportunities to meet targets.

As a part-time position in Chambly, you will support customers with transactions, education, and solutions, while collaborating with RBC partners to provide comprehensive banking services.

Qualifications

• Must demonstrate passion for putting clients first in a hands-on, target-driven environment.
• Excellent communication skills and high emotional intelligence.
• Digital literacy across devices (smartphones, tablets, laptops).
• Able to work flex hours and adapt to branch scheduling needs.
• Eager to learn and succeed in banking sales and service.
• Bilingual in English and French to serve clients in both languages.

Responsibilities

• Engage with clients in the branch and deliver outstanding service through transactions and referrals.
• Demonstrate and educate clients using RBC technology to enhance their experience.
• Identify opportunities to offer additional advice and connect clients with RBC partners.
• Own client issues, resolving banking problems and preventing recurrence.
• Build and maintain relationships with branch partners to work as a team.
• Adhere to compliance processes to protect clients and RBC and shareholders.

Skills

Client focus

Communication skills

Emotional intelligence

Digital literacy

Flex hours

Bilingual: English/French

Willingness to learn

Job description

RBC is seeking an Ambassador inside our branch network to put clients first and drive new client acquisition while deepening existing relationships. The role focuses on delivering exceptional service, leveraging technology, and identifying sales opportunities to meet targets.

As a part-time position in Chambly, you will support customers with transactions, education, and solutions, while collaborating with RBC partners to provide comprehensive banking services.