Branch Administrator

National Bank; Victoria; On-site; CAD 45,000 - 80,000; Full time

Job summary

Join a forward-thinking financial institution as a Branch Administrator, where your leadership and organizational skills will play a vital role in ensuring smooth operations and compliance. In this dynamic environment, you will manage a team, support growth initiatives, and enhance client experiences. With a commitment to employee wellbeing and community involvement, this role offers a chance to make a meaningful impact while enjoying a range of flexible benefits. If you're passionate about fostering a positive workplace culture and driving success, this opportunity is perfect for you.

Benefits

Health and Wellness Program

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential Banking Services

Opportunities for Community Involvement

Virtual Sleep Clinic

Qualifications

• 3+ years of experience in administrative roles, preferably in finance.
• Completion of Canadian Securities Course (CSC) is an asset.

Responsibilities

• Manage day-to-day branch operations and ensure compliance.
• Oversee HR management of 20+ associates and recruitment.
• Support Regional Managers with various administrative tasks.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Knowledge of Word, Excel, Outlook

Education

College or Technical Diploma

Bachelor's Degree in Related Field

Job description

Elevate your career as a Branch Administrator at National Bank Financial! Your exceptional ability to work in synergy with clients and colleagues will be a key asset. In this role, you will be responsible for managing the smooth functioning of day-to-day administrative operations, in accordance with policies and procedures, while playing an instrumental role in supporting the growth and success of our advisor teams.

Your job :

• Ensure that day-to-day branch operations related to financial transactions are compliant and provide the first line of contact for escalation of client related, operational and logistical matters.
• Oversee the HR management of 20+ associates, including performance evaluations and recruitment of new talent.
• Disseminate administrative procedures and policies to ensure that branch employees understand and comply with them while contributing to enhance processes and improve operations.
• Perform rigorous follow-ups as recommended by Internal Audit and Compliance
• Make sure that the premises and a quality work environment are maintained and monitor branch activity related budgets.
• Demonstrate leadership that encourages positive morale and culture within the branch and build our brand within the community.
• Provide administrative support to the Regional Managers on a variety of tasks

Your team :

National Bank Financial - Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.

You will report to the Regional Administrative Manager for your branch’s region. Collaboration and partnership will be key to your success.

Prerequisites :

• College or technical diploma and 3 years of experience OR bachelor’s degree in a related field
• Experience in the investment industry, an asset
• Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset
• Very good knowledge of Word, Excel and Outlook
• Excellent interpersonal and organizational skills
• Excellent verbal and written communication skills

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?