assistant manager, hotel

Government of Canada; Victoria; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee daily operations in a fast-paced environment. This role involves developing policies, recruiting staff, and ensuring high-quality service delivery. The ideal candidate will thrive under tight deadlines and possess strong interpersonal skills to manage a team effectively. With a focus on client satisfaction, you will also negotiate with suppliers and clients to optimize resources. Join a supportive team where your contributions will significantly impact the organization and its clients. If you are passionate about leadership and operational excellence, this opportunity is for you.

Benefits

Health care plan

Life insurance

Qualifications

• 2-3 years of experience in a supervisory role.
• Strong knowledge of MS Office suite and client management.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit, hire, and supervise staff while addressing customer concerns.

Skills

Client focus

Efficient interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Word

MS Excel

MS Office

MS Outlook

MS PowerPoint

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Establish work schedules

Supervision

• 3-4 people

Experience and specialization Computer and technology knowledge

• MS Word
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Team player

Benefits Health benefits

• Health care plan

Financial benefits

• Life insurance