Branch Administrator

National Bank of Canada; Victoria; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a motivated Branch Administrator to enhance operational efficiency and support advisor teams. This role requires strong administrative skills, effective communication, and a commitment to compliance. You will lead HR management for a diverse team, ensuring a positive work environment while promoting community involvement. With a competitive compensation package and flexible benefits, this position offers a unique opportunity to grow your career in a collaborative and inclusive environment. Join us in making a meaningful impact in the financial sector!

Benefits

Health and Wellness Programs

Flexible Group Insurance

Generous Pension Plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential Banking Services

Opportunities for Community Involvement

Telemedicine Services

Virtual Sleep Clinic

Qualifications

• 3 years of experience in administrative support or a related field.
• Completion of the Canadian Securities Course (CSC) is an asset.

Responsibilities

• Manage daily administrative operations and ensure compliance with policies.
• Oversee HR management for 20+ associates, including recruitment.

Skills

Administrative Support

Interpersonal Skills

Organizational Skills

Communication Skills

Proficiency in Word, Excel, and Outlook

Education

College or Technical Diploma

Bachelor’s Degree in a Related Field

Job description

Elevate your career as a Branch Administrator at National Bank Financial! Your ability to work effectively with clients and colleagues will be a key asset. In this role, you will manage the smooth functioning of daily administrative operations in accordance with policies and procedures, supporting the growth and success of our advisor teams.

Your responsibilities:

1. Ensure branch operations related to financial transactions are compliant and serve as the first point of contact for escalations regarding client, operational, and logistical matters.
2. Oversee HR management for 20+ associates, including performance evaluations and recruitment.
3. Disseminate administrative procedures and policies to ensure understanding and compliance, while contributing to process improvements.
4. Perform follow-ups as recommended by Internal Audit and Compliance.
5. Maintain the premises and a quality work environment; monitor branch activity budgets.
6. Demonstrate leadership to foster positive morale and culture within the branch and promote our brand within the community.
7. Provide administrative support to Regional Managers on various tasks.

Your team:

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada, with nearly 1,000 investment advisors managing assets for over 400,000 clients across approximately 100 branches.

Prerequisites:

1. College or technical diploma with 3 years of experience OR a bachelor’s degree in a related field.
2. Experience in administrative support.
3. Experience in the investment industry is an asset.
4. Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course is an asset.
5. Proficiency in Word, Excel, and Outlook.
6. Excellent interpersonal, organizational, verbal, and written communication skills.

Your benefits:

We offer a competitive compensation package along with a wide range of flexible benefits to support your wellbeing and that of your family, including:

• Health and wellness programs
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities for community involvement
• Telemedicine services
• Virtual sleep clinic

Our work environment fosters collaboration and values employee feedback. We are committed to accessibility and inclusivity, welcoming all candidates and providing accommodations during the recruitment process.

Come live your ambitions with us!