assistant manager, hotel

Fairways Hotel; Victoria; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an Assistant Manager to oversee daily operations at a vibrant hotel. This role involves developing policies, recruiting and managing staff, and ensuring exceptional customer service. The ideal candidate will thrive in a fast-paced environment, balancing administrative tasks with hands-on management. Join a dynamic team where your contributions will directly impact guest experiences and operational success. If you are passionate about hospitality and ready to take on a leadership role, this opportunity is perfect for you!

Qualifications

• 2-3 years of experience in hotel management or similar roles.
• Strong ability to develop policies and manage staff effectively.

Responsibilities

• Develop and implement policies for daily hotel operations.
• Recruit and hire staff, conduct performance reviews.
• Manage budgets and address customer complaints.

Skills

Policy Development

Staff Recruitment

Performance Review

Budget Management

Customer Service

Education

Secondary (high) school graduation certificate

Tools

MS Word

MS Excel

MS Office

MS Outlook

MS PowerPoint

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Establish work schedules

Supervision

• 3-4 people

Computer and technology knowledge

• MS Word
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking

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Applying to assistant manager, hotel @ Fairways Hotel

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