BP Supervisor Hourly- Waterloo

The Burger; Southwestern Ontario; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive wages with tips

Complimentary meals for Management

20% employee discount dining card

Growth and development opportunities

Career advancement opportunities

Close-knit team

Job summary

The Burger in Southwestern Ontario is seeking a restaurant team leader to train and coach staff to deliver ABSOLUTE service and to set clear expectations. You will manage cash deposits, inventory, and open/close duties as a key holder while taking direction from senior management.

This role emphasizes guest satisfaction, team collaboration, and maintaining composure in a fast-paced setting across evenings, weekends, and holidays.

Qualifications

• Minimum 1 year of experience leading a team.
• Friendly and enthusiastic about everything you do.
• Passionate about food and providing guest experiences.

Responsibilities

• Train and coach the team to provide ABSOLUTE service.
• Set clear expectations and follow up with your team regularly.
• Take direction and feedback from Senior Management.
• Open and close the restaurant independently (key holder).
• Reconcile cash deposits.
• Place orders and perform inventory counts.
• Address customer concerns ensuring guests leave satisfied.

Skills

Team leadership

Customer service

Communication

Multitasking

Fast-paced environment

Education

Food Handler Certified

Job description

What you will do in this role:

• Train and coach the team below you to provide “ABSOLUTE” service




• Set clear expectations and follow up with your team on a regular basis




• Take direction and feedback from the Senior Management team




• Open and close the restaurant independently (key holder)




• Reconcile cash deposits




• Place orders and perform inventory counts




• Address customer concerns ensuring that each guest leaves satisfied

What we are looking for from you:

• Minimum 1 year of experience leading a team




• Friendly and enthusiastic about everything you do




• Passionate about food and providing only the best guest experiences




• Food Handler Certified or willing to certify




• Available for mixed shifts including evenings, weekends and holidays




• Works well in a team setting but can complete tasks independently as needed




• Ability to maintain composure in a fast-paced environment




• Well organized with ability to multitask




• Strong attention to detail




• Ability to stand for long periods of time and in a hot environment

What’s in it for you:

• Flexible scheduling




• Pay Range:18.50-18.95




• A welcoming, fun and safe work environment founded on respect




• Competitive wages with tips




• Complimentary meals for Management (one combo per shift)




• The chance to be part of a close knit team




• 20% employee discount dining card valid at participating Recipe brands




• Growth and development opportunities within the restaurant




• Career advancement opportunities in a company that owns some of Canada’s most iconic brands