Box Office & Coat Check | Adelaide Hall

Push Operations; Toronto; On-site; CAD 40,116,000 - 74,776,000; Full time

Benefits offered by this job

Gratuities

Employee discounts

MRG Travel Ambassador

Welcoming environment

Career development

Job summary

Adelaide Hall in Downtown Toronto is a multifaceted event space & concert venue seeking fun, energetic team members to join the front-of-house for ticketing, check-ins and coats. You’ll be the first smile guests see as they arrive and help maintain a welcoming vibe for audiences of up to 475.

The role focuses on moving lines, answering questions, and providing friendly service in the evenings, weekends and holidays.

Qualifications

• Customer service or event experience is helpful; training provided.
• Strong communication skills and a team-first attitude.
• Ticketing experience is an advantage.
• Availability to work evenings, weekends, and holidays as required.

Responsibilities

• Be the first smile guests see as you handle ticketing, check-ins and coats.
• Keep the line moving, the vibes welcoming, and the questions answered.

Skills

Customer service

Communication skills

Team player

Ticketing experience

Job description

Adelaide Hall is looking for fun and energetic music lovers to join their team! As a multifaceted event space & concert venue, Adelaide Hall showcases live music in the heart of Downtown Toronto. Any day of the week, the venue hosts acts of all performance genres to an audience of up to 475!

The Fine Print

• Be the first smile guests see as you handle ticketing, check-ins and coats
• Keep the line moving, the vibes welcoming, and the questions answered

What You Bring

• A passion for live music, the arts, and the vibrant Toronto event scene
• Customer service or event experience? Awesome. New to the scene? We’ll teach you!
• Strong communication skills and a team-first attitude
• Ticketing experience is an advantage!
• Availability to work evenings, weekends, and holidays as required

What’s In It For You

• The opportunity to earn gratuities/tips
• Employee discounts to concerts, shows, and our hospitality venues
• Participation in the MRG Travel Ambassador Program
• A welcoming, fun, and safe environment where you can show up authentically and feel respected
• Career development opportunities with a company that champions growth

Thank you for your interest in MRG.

Due to the anticipated volume of applicants, only those selected for an interview will be contacted.