Booking Coordinator

City of Grande Prairie; Grande Prairie; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

The City of Grande Prairie Recreation Department is seeking a Booking Coordinator to join the team. You will coordinate rentals for indoor and outdoor facilities including aquatic centres, gymnasiums, meeting rooms, sports fields, and other rentable spaces.

You will balance multiple bookings, equipment needs, and user requirements to ensure accurate scheduling and an outstanding customer experience. The role uses recreation software and established processes in a fast-paced environment.

Qualifications

• High school diploma plus up to two years of post-secondary education in office administration or equivalent.
• 2–4 years of administrative experience, including advanced data entry skills.
• Clear verbal and written communication.
• Effective time management in a fast-paced environment.
• Highly organized and detail-oriented, maintains accuracy with multiple priorities.
• Works well independently and in a team, uses conflict resolution skills when needed.
• Valid Class 5 Driver’s License.

Responsibilities

• Coordinate rentals for indoor and outdoor facilities (aquatic centres, gymnasiums, meeting rooms, sports fields, etc.).
• Balance multiple bookings, equipment requirements and user needs for accurate scheduling and strong customer experience.
• Provide responsive service using recreation management software and established processes in a fast-paced environment.

Skills

Customer service

Scheduling

Communication

Data entry

Time management

Team player

Education

High School Diploma with up to 2 years post-secondary in office administration

Job description

Our Recreation Department islooking for a dedicated Booking Coordinator to join the team.

Position Responsibilities

• Reporting to the Bookings Supervisor in the Events and Programming Department, you will coordinate rentals for a variety of indoor and outdoor recreation facilities, including aquatic centres, gymnasiums, meeting rooms, sports fields, and other rentable spaces.
• You will balance multiple bookings, equipment requirements, and user needs to ensure accurate scheduling and an exceptional customer experience.
• Using recreation management software, established processes, and internal systems, you will provide responsive customer service while maintaining a high level of accuracy and attention to detail in a fast-paced environment with frequent interruptions.

Qualifications

• High school diploma plus up to two years of post-secondary education in office administration or an equivalent combination of education and experience.
• 2–4 years of administrative experience, including advanced data entry skills.
• Communicate clearly, both verbally and in writing
• Manage time effectively in a fast-paced environment.
• Highly organized, detail-oriented, and able to maintain accuracy while handling multiple priorities.
• Work well both independently and as part of a team
• Confident in using conflict resolution skills when dealing with customer inquiries or scheduling issues.
• Valid Class 5 Driver’s License.

Hours

The standardworkweek consists of an average of 35 hours, with the specific schedule beingdetermined by the immediate supervisor.

Compensation

Salaryrange $30.63 to $39.62per hour as per theOut-of-Scope Agreement.

Benefits

Comprehensivebenefits package. WhatWe Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed tobuilding and sustaining an inclusive work environment composed of individualswith unique experiences, perspectives, talents, and contributions who welcome,support, respect and value all members of the community.

Location

The City of Grande Prairie is a vibrant, growing community located inthe beautiful Peace Country region of Alberta. We are committed to providingexceptional public service and enhancing the quality of life for all residents.Grande Prairie is a great place to live, work, and play.

Selection Process

We appreciate your interest in our organization,and we thank you in advance for your application. Candidates selected for aninterview will be notified via phone or email.