Body Shop Manager

AWIN Advanced Body Shop | Green Lane; Vaughan; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Excellent Group Benefits package

Group RRSP Contribution program

Work/life balance

Training and support programs

Boot and tool allowance

Tuition reimbursement program

Corporate support

Mentorship and development

Unlimited career opportunities within

Job summary

AWIN Advanced Body Shop | Green Lane is seeking a driven Body Shop Manager to direct daily operations, manage budgets, and grow profitable business in the Greater Toronto Area.

You will lead a team of body shop technicians, ensure quality standards, maintain customer satisfaction, and collaborate with insurers. A strong background in auto body and excellent communication are essential for success.

Qualifications

• High school diploma or equivalent required.
• Proven leadership and strong communication skills.
• Solid business acumen with budget awareness.

Responsibilities

• Directs body shop staff to meet deadlines and quality standards.
• Manage department budgets and drive sales growth.
• Builds relationships with customers, insurers, and adjusters.
• Ensure exceptional customer service and handle complaints.
• Evaluate vehicle damage and prepare repair estimates.
• Monitor progress, parts availability, and payroll.
• Oversee equipment, facility cleanliness, and safety compliance.
• Lead recruitment, training, and employee development.
• Participate in management meetings to improve operations.

Skills

Leadership

Communication

Business acumen

Education

High school diploma or equivalent

Tools

Mitchell on Demand

Audatex

CDK

PC-based software

Job description

AWIN Advanced Body Shop | Green Lane is looking for aBody Shop Manager!

How would you like to work with one of the most prestigious and well-respected automotive groups? Join AWIN! We are part of a premier network of luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Our AWIN Advanced Body Shop | Green Lane is looking for aBody Shop Manager to join our amazing team!

We offer competitive salaries and generous benefits!

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within our automotive group

Job Purpose:

This position is responsible for directing the work activities of the body shop employees, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. The Body Shop Manager achieves a reasonable operating profit for the department and maintains customer satisfaction standards, while being mindful of expenses. Responsibilities also include prospecting new business to ensure a profitable sales volume.

Job Duties:

• Develops and achieves departmental objectives in collaboration with the General Manager, including budget management and sales growth strategies
• Oversees daily body shop operations to ensure efficient, productivity, profitability, and compliance with company standards
• Builds and maintains strong relationships with customers, insurance companies, and adjusters, including negotiating repair estimates and obtaining apporvals
• Ensures exceptional customer service, handles complaints, and promotes customer satisfaction and loyalty
• Evaluates vehicle damage, prepares accurate repair estimates, and determines appropriate repair or replacement solutions
• Monitors repair progress, work quality, parts availability, productivity, payroll, and administrative documentation
• Manages customer accounts, insurance claims, warranty procedures, and timely payment follow-ups
• Recruits, supervises, motivates, evaluates, and develops employees while promoting teamwork and a customer-focused enviornment
• Oversees equipment, facility maintenance, workplace cleanliness, and compliance with health, safety, and regulatory requirements
• Participates in management meetings and supports continuous imporvement of body shop operations.

Requirements:

• High school diploma or equivalent
• Background in the Auto Body industry is required
• Knowledge of vehicle functionalities
• Clear Driver's Abstract
• Strong business acumen
• Professional appearance
• Proficient with Mitchell on Demand, Audatex, CDK and ability to operate PC-based software
• Excellent communication skills; verbal and written

Benefits:

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Tuition reimbursement program
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within our automotive group

Job Purpose:

This position is responsible for directing the work activities of the body shop employees, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. The Body Shop Manager achieves a reasonable operating profit for the department and maintains customer satisfaction standards, while being mindful of expenses. Responsibilities also include prospecting new business to ensure a profitable sales volume.

Job Duties:

• Develops and achieves departmental objectives in collaboration with the General Manager, including budget management and sales growth strategies
• Oversees daily body shop operations to ensure efficient, productivity, profitability, and compliance with company standards
• Builds and maintains strong relationships with customers, insurance companies, and adjusters, including negotiating repair estimates and obtaining apporvals
• Ensures exceptional customer service, handles complaints, and promotes customer satisfaction and loyalty
• Evaluates vehicle damage, prepares accurate repair estimates, and determines appropriate repair or replacement solutions
• Monitors repair progress, work quality, parts availability, productivity, payroll, and administrative documentation
• Manages customer accounts, insurance claims, warranty procedures, and timely payment follow-ups
• Recruits, supervises, motivates, evaluates, and develops employees while promoting teamwork and a customer-focused enviornment
• Oversees equipment, facility maintenance, workplace cleanliness, and compliance with health, safety, and regulatory requirements
• Participates in management meetings and supports continuous improvemnt of body shop operations.

Requirements:

• High school diploma or equivalent
• Background in the Auto Body industry is required
• Previous Body Shop Manager experience
• Knowledge of vehicle functionalities
• Valid Ontario G Driver's Licence
• Clear Driver's Abstract
• Strong business acumen
• Professional appearance
• Proficient with Mitchell on Demand, Audatex, CDK and ability to operate PC-based software
• Excellent communication skills; verbal and written
• Excellent customer service skills

Personal Attributes:

• Passion, motivation, focus and leadership skills
• Results focused approach
• Team player
• Strong communication skills both written and verbal
• Ability to influence, negotiate and mediate effectively
• Strong attention to detail
• Ability to maintain confidentiality and professionalism
• Excellent interpersonal and team building skills
• Strong time management and organization skills
• Honest, courteous and able to demonstrate strong work ethics
• Driven and ability to work with minimum supervision

We thank all applicants for their response; however, only those considered for an interview will be contacted.

AWIN Advanced Body Shop | Green Lane is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

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