Bodily Injury Claims Specialist II | Hybrid Role

The Co-operators Group; Calgary; Hybrid; CAD 61,000 - 101,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

Health and dental benefits

Volunteer days

Total rewards package

Job summary

CGIC is seeking a Bodily Injury Claims Representative II in a hybrid role (2 days in office) to investigate, negotiate, and resolve complex BI claims. You will interact with claimants, clients, lawyers, and witnesses, delivering strong client service and contributing to our industry‑leading engagement standards.

Applicants should have about three years of claims experience and a post‑secondary degree or diploma; CIP designation is an asset, as are provincial adjuster licenses depending on

Qualifications

• Three years of claims or related business experience.
• Post-secondary degree or diploma.
• CIP designation is an asset.
• Direct experience in Bodily Injury is an asset.
• Provincial adjuster license(s) depending on province of work.
• Current CIP designation is an asset.

Responsibilities

• Investigate, interpret coverage, negotiate and make decisions autonomously to resolve complex bodily injury claims.
• Contact claimants, clients, lawyers and witnesses in the investigation and resolution of claims.
• Coach, training, and provide technical support to the claims team.
• Provide exceptional client service in accordance with our claims service and quality standards.

Skills

Communication skills

Team collaboration

Critical thinking

Client service mindset

Education

Post-secondary degree or diploma

Job description

CGIC is seeking a Bodily Injury Claims Representative II in a hybrid role (2 days in office) to investigate, negotiate, and resolve complex BI claims. You will interact with claimants, clients, lawyers, and witnesses, delivering strong client service and contributing to our industry‑leading engagement standards.

Applicants should have about three years of claims experience and a post‑secondary degree or diploma; CIP designation is an asset, as are provincial adjuster licenses depending on