Bodily Injury Claims Specialist II

Co-operators; Markham; Hybrid; CAD 61,000 - 101,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

Health & wellness programs

Volunteer days

Retirement savings plan

Job summary

CGIC is seeking a Bodily Injury Claims Specialist for a regular full-time hybrid role in Canada. The role involves investigating and resolving complex bodily injury claims, contacting claimants and witnesses, and providing coaching to the team.

A CIP designation and licensure are preferred, with strong communication and teamwork emphasized. We offer flexible work options, comprehensive benefits, and opportunities for development within a collaborative, client‑driven culture.

Qualifications

• Three years of claims or related business experience.
• Post-secondary degree or diploma.
• Chartered Insurance Professional (CIP) designation.
• Provincial adjuster license(s) depending on the province of work.
• CIP designation is an asset.

Responsibilities

• Investigating, interpreting coverage, negotiating and making decisions autonomously to resolve complex bodily injury claims.
• Contacting claimants, clients, lawyers and witnesses in the investigation and resolution of claims.
• Coaching, training, and providing technical support to the claims team.
• Providing exceptional client service in accordance with our claims service and quality standards.

Skills

Claims experience

CIP designation

Professional license

Communication skills

Team player

Education

Post-secondary degree/diploma

Job description

CGIC is seeking a Bodily Injury Claims Specialist for a regular full-time hybrid role in Canada. The role involves investigating and resolving complex bodily injury claims, contacting claimants and witnesses, and providing coaching to the team.

A CIP designation and licensure are preferred, with strong communication and teamwork emphasized. We offer flexible work options, comprehensive benefits, and opportunities for development within a collaborative, client‑driven culture.