Billing Specialist: Precise Invoicing & Client Service

Smart Biggar; Vancouver; On-site; CAD 47,000 - 57,000; Full time

Job summary

Smart & Biggar, based in Vancouver, will hire Billing Clerks to manage end-to-end invoicing for a national portfolio. Roles include proforma generation, e-billing submissions, and resolving billing inquiries with focus on accuracy and client service.

Multiple contracts available with bilingual possibilities. The position supports the national finance team, with responsibilities covering month-end activities and strict DOA compliance.

Qualifications

• Post-secondary education in Accounting, Finance, or a related field is considered an asset.
• 1+ years of relevant billing or administrative experience, preferably in professional services.
• Bilingualism (French and English, both written and spoken) is required for Montréal-based roles, as the firm serves a predominantly international clientele whose primary language of communication is English.
• Experience with e-billing platforms; 3E Elite or E-Billing Hub is an asset.
• Proficiency in MS Office, particularly Excel.
• Strong attention to detail and ability to manage competing priorities.
• Effective communication, problem-solving, and organizational skills.
• Ability to work independently in a deadline-driven environment.

Responsibilities

• Prepare, review, and issue client invoices in accordance with firm policies and Delegation of Authority (DOA) requirements.
• Generate and distribute proformas for review and approval.
• Submit invoices via e-billing systems and client portals, ensuring accuracy and compliance with client requirements.
• Monitor invoice status, investigate rejections or reductions, and take appropriate action to resolve issues.
• Communicate with internal and external clients to resolve billing discrepancies and obtain missing information.
• Collaborate with practitioners to review WIP and support timely billing.
• Process billing adjustments, write-offs, transfers, and reissued invoices as authorized.
• Maintain accurate billing profiles, client instructions, and supporting documentation.
• Respond promptly and professionally to billing inquiries, assessing urgency and determining next steps.
• Assist with month-end and year-end billing activities, accruals, and reporting requirements.
• Perform other finance/administrative tasks related to billing as assigned

Skills

Billing

Education

Accounting/Finance

Tools

3E Elite

E-Billing Hub

Job description

Smart & Biggar, based in Vancouver, will hire Billing Clerks to manage end-to-end invoicing for a national portfolio. Roles include proforma generation, e-billing submissions, and resolving billing inquiries with focus on accuracy and client service.

Multiple contracts available with bilingual possibilities. The position supports the national finance team, with responsibilities covering month-end activities and strict DOA compliance.