Billings Specialist

Horizon Recruitment Inc.; Vancouver; On-site; CAD 41,000 - 48,000; Full time

Job summary

Horizon Recruitment Inc. is seeking a Billing and Order Processing Specialist to support accurate customer billing, order management, and accounts receivable operations.

This role is ideal for those early in their accounting or finance career who enjoy solving problems and working with customers while keeping financial processes running smoothly. You will help ensure invoices are accurate and issued on time, collaborate with internal teams on month-end reporting, and support billing inquiries

Qualifications

• Strong attention to detail
• Clear written and verbal communication skills
• Ability to manage competing priorities and adapt to changing needs
• Collaborative mindset and willingness to share information
• Proactive approach to problem-solving and process improvements
• Commitment to accuracy and reliability in work

Responsibilities

• Review customer contracts and sales orders to confirm billing details, pricing, and terms in NetSuite and Salesforce.
• Prepare and issue invoices through daily recurring billing processes with accuracy and timely delivery.
• Verify invoice calculations, discounts, and applicable taxes.
• Respond to routine billing questions, investigate discrepancies, and escalate where needed.
• Support period-end close by reconciling billing and revenue records and resolving discrepancies.
• Assist with annual financial audits by preparing account reconciliations and gathering documentation.
• Support accounts receivable activities including new customer setup and collections follow-up.
• Maintain accurate customer and contract records in systems and reflect changes accordingly.
• Record data subject requests and track customer billing disputes for follow-up.
• Meet team performance goals for accuracy, productivity, customer satisfaction, and quality of service.
• Collaborate with colleagues to improve processes and ensure clear communication across teams.

Skills

Attention to detail

Clear communication

Prioritization

Collaboration

Proactive problem solving

Education

Bachelor's degree in Accounting or Finance

Tools

Salesforce

NetSuite

Zendesk

Jira

Job description

Horizon Recruitment is recruiting for a Billing and Order Processing Specialist to support accurate customer billing, order management, and accounts receivable operations. This role is ideal for someone early in their accounting or finance career who enjoys solving problems, working with customers, and keeping financial processes running smoothly.

You will help ensure invoices are accurate and issued on time, customer accounts are up to date, and billing questions are resolved efficiently. Working closely with internal teams, you will also support month-end reporting, audit preparation, and collections activities while building your knowledge of billing and financial operations.

Responsibilities:

• Review customer contracts and sales orders in NetSuite and Salesforce to confirm billing details, pricing, and agreed terms.
• Prepare and issue invoices through daily recurring billing processes, ensuring accuracy and timely delivery.
• Verify invoice calculations, discounts, and applicable sales taxes.
• Respond to routine billing questions from customers and internal teams, investigate basic payment discrepancies, and escal…
• Support period-end close by reconciling billing and revenue records and helping resolve discrepancies.
• Assist with annual financial audits by preparing account reconciliations and gathering supporting documentation.
• Support accounts receivable activities, including new customer account setup and collections follow-up.
• Maintain accurate customer and contract records, ensuring changes are reflected in the appropriate systems.
• Record initial details for data subject requests and track customer billing disputes for follow-up.
• Meet team performance goals for accuracy, productivity, customer satisfaction, and quality of service.
• Work collaboratively with colleagues to improve processes, resolve issues, and maintain clear communication across teams.

Requirements:

• 1-2 years of experience in billing administration, accounting, finance, customer support, or a related field.
• Currently enrolled in or have completed a bachelor's degree program in Accounting or Finance, or have equivalent practical education and experience.
• Basic proficiency in Microsoft Excel.
• Foundational knowledge of billing, accounts receivable, collections, and order-to‑cash processes.
• Experience with Salesforce, NetSuite, or ticketing platforms such as Zendesk or Jira is an asset.
• Strong attention to detail, with the ability to review financial information and identify discrepancies.
• Clear written and verbal communication skills, with a customer‑focused approach to resolving inquiries.
• Ability to manage competing priorities, adapt to changing needs, and follow through on assigned tasks.
• A collaborative mindset and willingness to share information, learn from feedback, and support team goals.
• A proactive approach to problem‑solving, with the confidence to ask questions and suggest improvements.
• A strong sense of accountability and a commitment to accurate, reliable work.

Remuneration:

• $30-$35/hr

Only candidates eligible to work in Canada will be considered