Billing Specialist

Whitelaw Twining; Vancouver; On-site; CAD 50,000 - 60,000; Full time

Job summary

An established industry player in the legal field is seeking a dedicated Billing Specialist to join their Vancouver team. This role offers an opportunity to work in a supportive, collaborative environment while managing billing processes and ensuring compliance with client guidelines. The ideal candidate will thrive in a fast-paced setting, demonstrating strong attention to detail and excellent communication skills. With a competitive salary and a comprehensive benefits package, this position is perfect for someone looking to grow their career in a dynamic legal firm. Join a passionate team that values professional development and client-focused solutions.

Benefits

Wellness allowance

Education/tuition allowance

Flexible health and dental coverage

Long-term disability insurance

Personal days

Employee assistance program

Referral incentives

Casual Fridays

Qualifications

• Minimum 3 years of billing experience in a law firm.
• Proficiency with accounting software and MS Office, especially Excel.
• Knowledge of legal billing software (e.g., Elite or 3E) is highly desirable.

Responsibilities

• Generate draft bills for professional review and make necessary edits.
• Prepare invoices and distribute them via email or e-bill.
• Respond promptly to client billing inquiries and maintain billing information.

Skills

Billing experience

Customer service

Attention to detail

Communication skills

Accounting principles

Proficiency in MS Office

Legal billing software knowledge

Education

3+ years of experience in billing

Tools

Accounting software

MS Excel

Job description

Why join us?

Whitelaw Twining is a highly successful multi-disciplinary law firm focusing on litigation, with offices in Vancouver, Calgary, and Toronto, offering a full range of legal services. In 2022, we expanded our opportunities by joining the DWF Group, a global provider of legal and business services.

We are an innovative and passionate team, fostering a professional, supportive, and engaging environment. We strive to find progressive, creative solutions for our clients beyond standard litigation practices.

Whitelaw Twining prides itself on its professional work environment that encourages collaboration and social interaction among staff and lawyers. We believe a collegial atmosphere empowers our team members to build their careers and contribute positively.

Join us at WT!

We are currently seeking a Billing Specialist to join our Vancouver team and support the Finance department. The ideal candidate is a team player with a strong work ethic, attention to detail, proactive approach, excellent communication skills, and the ability to multi-task.

Responsibilities

1. Generate draft bills (prebill/proforma) for professional review.
2. Make edits and revisions based on professional requests, ensuring compliance with client billing guidelines and contracts.
3. Prepare invoices and distribute them via email or e-bill to internal teams or clients.
4. Provide supporting documentation for expenses/disbursements as necessary.
5. Assist teammates during peak periods and coordinate with the accounting department to resolve billing issues.
6. Maintain and update billing information sheets.
7. Respond promptly to client/matter billing inquiries.
8. Ensure successful e-billing submissions to client portals (Bottomline, TyMetrix, CounselLink, CounselGo, etc.).
9. Analyze billing rejections, denials, and overdue accounts to resolve issues.
10. Manage file listings, follow up on missing budgets, and close files.
11. Prepare client reports as required.
12. Follow up on outstanding accounts receivable.
13. Respond timely to internal and external requests and inquiries.
14. Participate in ad hoc projects.

Qualifications

• Minimum 3 years of billing experience in a law firm.
• Excellent customer service and communication skills.
• Basic understanding of accounting principles, practices, and procedures.
• Proficiency with accounting software and MS Office, especially Excel.
• Strong attention to detail.
• Client-focused and a team player.
• Willingness to learn and take on new responsibilities.
• Ability to thrive in a high-volume, fast-paced environment.
• Knowledge of legal billing software (e.g., Elite or 3E) is highly desirable.

What we offer

Salary range: $50,000 - $60,000 per year.

Benefits & Perks include a competitive salary and benefits package, wellness allowance, education/tuition allowance, flexible health and dental coverage, long-term disability insurance, personal days, employee assistance program, referral incentives, casual Fridays, and more.

About us

Whitelaw Twining is part of DWF, a global legal and business services firm with over 4,000 employees worldwide. Our Canadian offices are located in Toronto, Vancouver, Calgary, and Victoria. We specialize in insurance, commercial litigation, construction, bodily injury, and alternative dispute resolution.

Despite our global presence, we maintain a close-knit, supportive work environment, committed to mentoring and professional growth, empowering our team to develop their careers and contribute to the community.