National Account Billing Specialist (Philippine Applicants Only) - Full Time
The National Account Billing Specialist is responsible for processing monthly business partner (subcontractor) statements and payments, ensuring timely and accurate invoicing for National Account customers, and providing exceptional customer support to internal and external stakeholders. This role requires strong attention to detail, proficiency in Excel, and the ability to work in a fast-paced, deadline-driven environment.
Mandatory: Experience handling billing using Microsoft Dynamics 365 Financial/Operations components of the ERP system.
Key Responsibilities:
- Track business partner invoicing daily.
- Reconcile and submit business partner statements monthly.
- Process and submit monthly business partner payments.
- Reconcile and process service requests for unposted National Accounts billing.
- Post all National Accounts billing twice per month.
- Prepare and transmit invoicing files (paper, PDF, Excel, or imports) to customers.
- Collaborate with Master, Territory, and regional offices, Business Partners, Account Managers, and the Global Support Center to address billing and payment inquiries.
- Prepare and transmit weekly National Accounts payments and statements to relevant offices.
- Communicate with Business Partners to ensure timely invoice receipt for accurate entry and payments.
- Prepare, post, and mail checks and statements for monthly National Accounts payments.
- Reconcile Master office AR reports with National Accounts statements monthly.
- Complete assigned projects and support other departments as needed.
Education and Minimum Requirements:
- High School diploma required; a 4-year college degree in finance or a related field is preferred.
- At least two years of billing experience with AR reconciliation or bookkeeping.
- Experience with or aptitude to learn customer-specific systems (e.g., Ariba, Coupa, ServiceChannel).
- Experience with Microsoft Dynamics 360, especially the F&O (Financial/Operations) component.
- Customer service support background is advantageous.
- Proficiency in Excel, including macros, pivot tables, and V-lookups.
- Strong initiative, organizational skills, and ability to prioritize tasks.
- Attention to detail and accuracy under deadlines.
- Problem-solving skills with a disciplined approach and strong follow-up.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and work independently with accountability.
- Strong deductive reasoning and team collaboration skills.
Device Requirements:
- Processor: at least iCore 5, Ryzen 5, or higher with 16GB RAM.