Billing Specialist (Temporary) Canada (Remote)

iTel Networks Inc.; Canada; Remote; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual for a temporary position in their finance department. This role involves managing customer accounts, handling billing inquiries, and ensuring smooth financial operations. With a commitment to remote work, the company fosters a collaborative virtual environment, allowing employees to thrive regardless of location. The ideal candidate will have a strong background in accounting, excellent communication skills, and the ability to adapt in a fast-paced setting. Join a rapidly growing team that values innovation and teamwork as you contribute to their mission of connecting people across Canada.

Benefits

3 weeks vacation

Paid time off on your birthday

Employee and Family Assistance Program

Rewards and recognition system

Qualifications

• Minimum 3 years of experience in a related field.
• Post-secondary education in Accounting or related field.

Responsibilities

• Manage customer account set-up, billing, and collections.
• Assist with account reconciliation and resolve payment issues.

Skills

Analytical Skills

Customer Service

Communication Skills

Attention to Detail

Confidentiality

Adaptability

Education

Post-secondary education in Accounting

Tools

Netsuite

G-suite

Microsoft Office

Job description

This is a 14-month full-time temporary position.

What You Will Do

• Perform a variety of financial and non-financial tasks such as customer account set-up, monthly billing, collections, and answering inquiries.
• Assists with entering/canceling subscriptions in Netsuite and participates in monthly billing runs including creating daily one-off invoices.
• Assists with gentle payment reminders via email and phone.
• Receives payments by way of credit card, direct bank transfer, pre-authorized debit and wire utilizing processing system when applicable; including applying payments to customer accounts.
• Assists with account reconciliation and resolves payment issues.
• Respond and resolve customer inquiries via the iTel ticketing system and phone.
• Learns services and products and stays up-to-date on current trends and software changes within the company.
• Assists with creating efficient and effective systems and processes for the Finance Department.
• Performs other related duties as required.

Why iTel

We're growing rapidly and we're excited about it. We have our sights set high as we've built the largest business internet, voice, and data footprint in Canada. We are using our extensive network to connect people and workplaces across Canada while pushing the boundaries of what is possible combining Canada's largest network with an extensive portfolio of next-generation technologies.

Our team is distributed across Canada, and we are 100% committed to remote work, enabling us to always hire the best person for the job regardless of where they live. We're proud to have integrated the flexibility of remote work with the collaborative environment of a Virtual office. As a leader in innovative technology solutions, we're using the best tools available to empower the close-knit teamwork and supportive, interactive culture that's been key to our success.

Qualifications

• Post-secondary education in Accounting or a related field and a minimum of 3 years of recent, related experience. A combination of education, skills, and experience may be considered.
• Experienced in G-suite and Microsoft Office, particularly Word and Excel.
• Excellent oral and written communication skills.
• Ability to maintain a high degree of confidentiality.
• Ability to build and maintain strong relationships and provide exceptional customer service to internal and external clients.
• Ability to work independently and within a team environment.
• Strong attention to detail.
• Demonstrates initiative and adaptability.
• Possesses strong analytical and critical thinking skills.
• Ability to organize work, be accurate, set priorities, multi-task and work with minimal direction; ability to meet strict deadlines.
• Ability to thrive in a dynamic, fast-paced environment.
• Knowledge of Netsuite is an asset.

Perks and Benefits:

• Vacation: starting at 3 weeks.
• Paid time off: on your birthday.
• Employee and Family Assistance Program: Providing support for you and your family.
• Rewards and recognition system: Win prizes for your achievements.

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LinkedIn Profile

This position is a 14-month temporary contract to cover a maternity leave. Are you comfortable with and available for a temporary position of this length? Select...

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