Billing Specialist

Armour Transportation Group; City of Moncton; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Health & dental benefits

RRSP employer matching

Job summary

Armour Transportation Group is seeking a Billing Specialist in Moncton, NB. You will oversee the rating, review, and billing for a portfolio of customer accounts, ensuring rates and charges are correctly applied.

Work with Pricing, Sales, Collections, Customer Service, Data Entry and Operations to resolve issues, protect confidential information, and meet deadlines for revenue recognition. Health and dental benefits and RRSP matching accompany the role.

Qualifications

• Billing, invoicing, accounts receivable experience preferred.

Responsibilities

• Manage the daily billing activities for an assigned portfolio of customer accounts.

Skills

Attention to detail

Time management

Organizational skills

Analytical thinking

Problem-solving

Written and verbal communication

Cross-functional collaboration

Education

Post-secondary education in accounting/finance/business administration/supply chain

High school diploma or equivalent

Tools

Microsoft Excel

Outlook

Transportation Management System (TMS)

Document management systems

Job description

Join the Armour Team Today!

Description

Join the Armour Team Today!

Position Overview

The Billing Specialist is responsible for the accurate and timely rating, review, and billing of an assigned portfolio of customer accounts. This role reviews shipment and account information, interprets and applies approved customer rates and charges, processes freight bill corrections, investigates discrepancies, and ensures freight bills are completed within established customer and company deadlines. Working closely with Pricing, Sales, Collections, Customer Service, Data Entry, and Operations, the Billing Specialist resolves rating and billing issues, identifies recurring process or system concerns, and helps ensure company revenue is billed accurately and supported by the appropriate documentation.

Location:

Moncton, NB

Schedule:

Monday - Friday | 8:00am - 5:00pm

Type:

Existing Position

Pay Range (Hourly):

$19 - $21 | Health & Dental Benefits and RRSP employer matching up to 4%

Key Responsibilities

• Manage the daily billing activities for an assigned portfolio of customer accounts.
• Review shipment details, customer agreements, quotations, rate schedules, and supporting documentation to determine and apply the appropriate rate and charges.
• Rate, review, and correct freight bills accurately and within established customer and company deadlines”
• Investigate and resolve billing discrepancies by reviewing shipment records, customer agreements, system history, supporting documentation and case by case communications.
• Coordinate with Pricing, Sales, Collections, Customer Service, Data Entry, and Operations to obtain information and resolve billing concerns.
• Maintain accurate billing records and supporting documentation in accordance with company procedures and customer requirements.
• Monitor pending or unbilled transactions and follow up with the appropriate teams to prevent delays.
• Respond to internal and external billing inquiries in a timely, professional manner.
• Meet daily, weekly, and month-end deadlines to support accurate revenue recognition and financial reporting.
• Identify and communicate recurring rate, EDI, customer setup, data entry, documentation and operational issues affecting billing accuracy or invoice completion.
• Protect confidential customer and financial information.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent; post-secondary education in accounting, finance, business administration, supply chain, or a related field is an asset.
• Previous experience in billing, invoicing, accounts receivable, transportation, logistics, or a related administrative role is preferred.
• Strong attention to detail and a demonstrated ability to maintain accuracy while processing a high volume of transactions.
• Strong organizational, time-management, and prioritization skills, with the ability to manage interruptions, changing priorities, and multiple deadlines.
• Effective analytical and problem-solving skills, including the ability to investigate discrepancies and determine appropriate next steps.
• Clear and professional written and verbal communication skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Working knowledge of Microsoft Excel and Outlook, along with the ability to learn transportation management systems, document management systems, rating tools and customer billing portals.
• Ability to handle confidential information with discretion and sound judgment.