Billing, Pricing, and Warranty Supervisor

Kärcher; Embrun; On-site; CAD 60,000 - 75,000; Full time

Job summary

Kärcher is looking for a Billing, Pricing, and Warranty Supervisor to manage invoicing, contracts, and warranty claims. This role requires expertise in pricing strategies and contract management, along with leadership experience. Join us at Kärcher to drive our mission towards a cleaner world!

Qualifications

• 5+ years of experience in billing, pricing, warranty management, or contract management.
• Leadership or supervisory experience preferred.
• Strong expertise in pricing strategy and contract administration.

Responsibilities

• Oversee the preparation and issuance of accurate, timely invoices.
• Ensure billing aligns with contractual terms.
• Manage the end-to-end warranty claim process.

Skills

Billing management

Pricing strategy

Contract administration

Warranty evaluation

Leadership

Bilingual (French/English)

Tools

SAP Business One

CRM tools

Job description

Billing, Pricing, and Warranty Supervisor

Join to apply for the Billing, Pricing, and Warranty Supervisor role at Kärcher

Billing, Pricing, and Warranty Supervisor

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Join to apply for the Billing, Pricing, and Warranty Supervisor role at Kärcher

The salary range for this position is $60,000.00 -$75,000.00 depending on experience.

This Is How You WOW

• Oversee the preparation and issuance of accurate, timely invoices for sales orders, service repairs, parts shipments, and rentals.
• Ensure billing aligns with contractual terms and approved pricing structures.
• Monitor billing schedules for rentals and service agreements, proactively addressing discrepancies or issues.
• Support Accounts Receivable in reconciling invoicing disputes and collections processes.
• Manage the administration of customer, dealer, service, and rental agreements.
• Track contract renewals, expirations, billing triggers, and compliance milestones.
• Support Sales and Service teams with the creation and execution of contracts.
• Maintain and administer price lists and customer/dealer discount levels across SAP Business One and CRM systems.
• Ensure timely implementation of approved pricing changes for products, services, and parts.
• Validate pricing and discount structures for quotes, sales orders, and renewals.
• Conduct periodic reviews of pricing strategies to support revenue growth and margin management.
• Manage the end-to-end warranty claim process for KMC-NA’s dealer network.
• Coordinate with Service and Technical Support teams to investigate recurring warranty issues.
• Track warranty trends and provide reporting to leadership for product quality feedback.
• Ensure timely reimbursement processing for approved dealer claims.
• Serve as the primary liaison between Finance, Sales, Service, Technical Support, and Logistics on billing, contract, pricing, and warranty topics.
  
  

It would be WOW if you would bring this in:

• 5+ years of experience in billing, pricing administration, warranty management, or contract management, preferably in industrial equipment, automotive, or manufacturing sectors.
• Leadership or supervisory experience preferred.
• Strong expertise with pricing strategy, contract administration, and warranty evaluation.
• Experience with ERP systems (SAP Business One preferred) and CRM tools.
• Bilingual French/English is a strong asset.
  
  

So: Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Fabiana Valbuena | Talent Acquisition Manager

[e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Industrial Machinery Manufacturing

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