Billing Associate

LabX Media Group; Midland; On-site; CAD 46,000 - 62,000; Full time

Job summary

LabX Media Group is seeking a Billing Associate in Midland, Ontario to manage end-to-end billing workflows, generate invoices, support revenue recognition, and collaborate with Sales, Finance and Client Success for accurate, timely client billing.

Ideal candidates will have strong Excel skills, experience with ERP systems (NetSuite preferred), keen attention to detail, and the ability to drive process improvements across departments.

Qualifications

• 2+ years of billing, accounts receivable, or revenue operations experience.
• Experience in media, advertising, digital publishing, or B2B services is an asset.
• Understanding of revenue recognition principles.
• Ability to leverage AI tools and effective prompting techniques to improve efficiency, reporting quality, and analytical output.

Responsibilities

• Support the end-to-end billing process, including invoice generation, adjustments, credits, revenue tracking, and complex client-specific billing arrangements.
• Ensure accurate billing for advertising campaigns, sponsorships, digital products, and related services while maintaining compliance with revenue recognition policies and accounting standards.
• Provide accurate invoice and billing data to support revenue recognition and deferred revenue processes
• Prepare billing reports and assist with related account reconciliations to ensure accuracy and completeness
• Ensure service-level expectations are met and ensure timely completion of billing cycles
• Monitor billing records for discrepancies, investigate root causes, and
• Follow established, and participate in improving, accounting processes and documentation
• Collaborate with Sales and Account Management to validate contracts, insertion orders, and pricing structures
• Support month-end close by preparing billing-related reports and reconciliations
• Work with client services teams to resolve billing disputes and inquiries professionally and promptly
• Utilize Excel, ERP reporting tools, and AI-enabled productivity methods to improve efficiency, accuracy, and workflow automation
• Perform other billing and accounting-related duties as assigned

Skills

Billing

Accounts receivable

Excel

NetSuite

CRM systems

Attention to detail

Communication

Analytical thinking

Time management

Tools

NetSuite

CRM platforms

Excel

Job description

LabX Media Group is a leading worldwide science publishing company that delivers meaningful industry content and integrated marketing solutions for the scientific community. LabX Media Group's brands and product solutions deliver trusted, timely and deep information across print and digital products to empower our customers and advance their research.

We are looking for a Billing Associate to join our team!

As part of the Finance and Accounting team, the Billing Associate will play a key role in supporting the day-to-day accounting operations of the organization. Reporting to the Finance & Accounting Associate, this individual will be responsible for supporting the day-to-day billing workflows, partnering closely with Sales, Finance, and Client Success while ensuring a seamless, accurate, and timely client billing experience.

Responsibilities:

• Support the end-to-end billing process, including invoice generation, adjustments, credits, revenue tracking, and complex client-specific billing arrangements.
  
• Ensure accurate billing for advertising campaigns, sponsorships, digital products, and related services while maintaining compliance with revenue recognition policies and accounting standards.
• Provide accurate invoice and billing data to support revenue recognition and deferred revenue processes
• Prepare billing reports and assist with related account reconciliations to ensure accuracy and completeness
• Ensure service-level expectations are met and ensure timely completion of billing cycles
  
• Monitor billing records for discrepancies, investigate root causes, and
• Follow established, and participate in improving, accounting processes and documentation
  
• Collaborate with Sales and Account Management to validate contracts, insertion orders, and pricing structures
• Support month-end close by preparing billing-related reports and reconciliations
• Work with client services teams to resolve billing disputes and inquiries professionally and promptly
• Utilize Excel, ERP reporting tools, and AI-enabled productivity methods to improve efficiency, accuracy, and workflow automation
• Perform other billing and accounting-related duties as assigned

Qualifications:

• 2+ years of billing, accounts receivable, or revenue operations experience
  
• Experience in media, advertising, digital publishing, or B2B services is an asset
• Understanding of revenue recognition principles
  
• Ability to leverage AI tools and effective prompting techniques to improve efficiency, reporting quality, and analytical output

Experience & Skills:

• ERP Experience (NetSuite, etc.)
• Proficiency with accounting systems and CRM platforms
• Advanced Excel skills
• Exceptional attention to detail and process discipline
• Strong communication skills with the ability to work effectively across departments
  
• Excellent attention to detail with strong organizational and time management skills
• Strong analytical and problem-solving abilities
  
• Effective written and verbal communication skills
• Demonstrated ability to work both independently and collaboratively within a team
  

Application Procedure:

This position is located in Midland, ON and the ideal candidate will be from the Midland and surrounding area, or within a reasonable commuting distance.

This job posting is for a current vacancy.

LabX Media Group is an enthusiastic equal opportunity employer that values diversity, equity, and inclusion. We celebrate diverse perspectives and are committed to fostering a culture where differences are valued and innovation thrives.

Please note: Our hiring process does not involve the use of artificial intelligence (AI) for candidate screening or decision-making. All evaluations are conducted by our human resources team and hiring managers.

Reasonable accommodation is available for qualified individuals with disabilities, upon request when contacted for an interview. We thank all candidates for applying. Only those candidates selected for an interview will be contacted.