Billing Administrator

WBM Technologies; Saskatoon; On-site; CAD 58,000 - 72,000; Full time

Benefits offered by this job

RRSP plan

Benefits package

Community involvement

Job summary

WBM Technologies in Winnipeg is seeking a detail-oriented Billing Administrator to join our team. You will manage recurring revenue billing for Managed Print Services, validate asset and meter data, and ensure invoices align with contracts and customer requirements.

Successful candidates show strong data skills, a customer-first mindset, and the ability to resolve discrepancies accurately. You will work with Finance, Sales, Service, Operations, and Asset Management to maintain data quality and

Qualifications

• Post-secondary education in Business Administration, Accounting, Finance, IT, or related field.
• Minimum 3 years of experience in billing, finance operations, contract administration, asset management, or data-focused roles.
• Advanced proficiency with Excel, including formulas, data analysis, reporting, and reconciliation.
• Experience in recurring revenue, managed services, leasing, or contract-based environments.
• Strong analytical and problem-solving skills.
• Excellent organization and time-management skills.
• Strong verbal and written communication skills.

Responsibilities

• Manage recurring billing for Managed Print Services customers, ensuring invoices are accurate, timely, and aligned with contract and customer requirements.
• Review and validate customer billing details, including asset data, meter readings, lease information, and invoicing requirements.
• Investigate and resolve billing discrepancies, invoice adjustments, and customer account issues with accuracy and professionalism.
• Maintain, audit, and analyze customer asset and billing data across multiple systems to support accurate recurring revenue billing.
• Identify data issues, trends, or anomalies that may impact billing accuracy and prepare reporting as required.
• Support process improvements and automation opportunities that improve efficiency, consistency, and data quality.
• Build trusted relationships with customers through proactive communication and responsiveness.
• Collaborate with Finance, Sales, Service, Operations, and Asset Management teams to ensure billing accuracy.
• Support customer-specific billing requirements and contractual obligations.

Skills

Excel

Analytical skills

Attention to detail

Time management

Communication skills

Education

Post-secondary education in Business Administration/Accounting/Finance/Information Technology

Tools

ERP systems

Billing software

Invoicing systems

Job description

At WBM Technologies, we're passionate about helping organizations maximize the value of their technology investments. As a leader in Managed IT, Print, Security, and Digital Transformation solutions, we empower businesses across Western Canada with innovative technology and exceptional service.

We're currently looking for a detail-oriented and analytical Billing Administrator to join our team in Winnipeg. If you enjoy working with data, solving problems, and ensuring accuracy in a fast-paced environment, we'd love to hear from you.

Position Summary

The Billing Administrator plays a key role in ensuring accurate and timely recurring revenue billing for WBM's Managed Print Services customers. This position is responsible for collecting, validating, maintaining, and analyzing customer asset and billing data while working closely with customers and internal teams to ensure billing requirements are met.

Success in this role comes from strong attention to detail, a customer-first mindset, and the ability to manage complex data accurately and efficiently.

What You'll Do

• Manage recurring billing for Managed Print Services customers, ensuring invoices are accurate, timely, and aligned with contract and customer requirements.
• Review and validate customer billing details, including asset data, meter readings, lease information, and invoicing requirements.
• Investigate and resolve billing discrepancies, invoice adjustments, and customer account issues with accuracy and professionalism.

Data Quality, Reporting & Process Improvement

• Maintain, audit, and analyze customer asset and billing data across multiple systems to support accurate recurring revenue billing.
• Identify data issues, trends, or anomalies that may impact billing accuracy and prepare reporting as required.
• Support process improvements and automation opportunities that improve efficiency, consistency, and data quality.
• Build trusted relationships with customers through proactive communication and responsiveness.
• Collaborate with Finance, Sales, Service, Operations, and Asset Management teams to ensure billing accuracy.
• Support customer-specific billing requirements and contractual obligations.

What You'll Bring

Required Qualifications

• Post-secondary education in Business Administration, Accounting, Finance, Information Technology, or a related field.
• Minimum 3 years of experience in billing, finance operations, contract administration, asset management, or data-focused administrative roles.
• Advanced proficiency with Microsoft Excel, including formulas, data analysis, reporting, and reconciliation.
• Experience working in recurring revenue, managed services, leasing, or contract-based environments.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail and commitment to accuracy.
• Excellent organization and time-management skills with the ability to manage multiple priorities.
• Strong verbal and written communication skills.

Preferred Qualifications

• Experience with managed print services, managed technology services, or asset management.
• Experience working with ERP, invoicing, or billing management systems.
• Knowledge of contract administration and recurring revenue processes.

The Ideal Candidate

You enjoy working with data and understand the impact accurate billing has on both customer satisfaction and business success. You're naturally curious, ask questions to understand requirements fully, and take pride in getting things right the first time.

You're highly organized, proactive, and comfortable collaborating with multiple teams to solve problems and improve processes.

Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.

WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health. They must also provide for your financial well-being. That's why, in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.

WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our teams give back in our community, please view our Community Impact Report .

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