Bilingual Test Ops Associate — Remote (EN/FR)

Socket.dev; Montreal (administrative region); On-site; CAD 52,000 - 68,000; Full time

Job summary

Acuity is seeking a Test Support Operations Associate to help run Casper test operations remotely for candidates across Canada. You’ll prepare for tests, monitor during testing, investigate issues, and assist with retakes and applicant needs while learning Casper workflows with support from experienced teammates.

Fluency in English and French is required. Prior test operations experience is not necessary as training will be provided, and you’ll grow into more responsibilities as you learn and

Qualifications

• Requires professional fluency in English and French.
• No prior test/assessment operations experience required; training provided.

Responsibilities

• Prepare for upcoming tests and ensure readiness.
• Monitor testing and respond to issues as they arise.
• Investigate issues and support retakes and applicant needs.
• Help document processes and explore AI-based improvements.

Skills

Attention to detail

Reliability

Problem solving

Strong communication

Job description

Acuity is seeking a Test Support Operations Associate to help run Casper test operations remotely for candidates across Canada. You’ll prepare for tests, monitor during testing, investigate issues, and assist with retakes and applicant needs while learning Casper workflows with support from experienced teammates.

Fluency in English and French is required. Prior test operations experience is not necessary as training will be provided, and you’ll grow into more responsibilities as you learn and