Bilingual Tax Prep Specialist - Remote

Intuit; North Vancouver; Remote; CAD 33,000 - 43,000; Full time

Job summary

Intuit seeks a Tax Expert to assist customers with their returns using TurboTax products. You will provide tax guidance, review complex personal returns, and handle product inquiries in a virtual, customer-facing environment.

You will leverage government sites, professional resources, and team expertise to deliver accurate answers, while documenting interactions with our video communications tools. The role requires at least 2 years of paid tax prep experience, bilingual English-French, and a

Qualifications

• 2+ years of paid professional tax preparation experience.
• Ability to obtain CRA RepID for Represent a Client service.
• Experience with professional tax software and complex returns.
• Strong customer service skills and professional, friendly communication.
• Willing to work a flexible schedule (min 20 hours/week).
• Bilingual proficiency in English and French.

Responsibilities

• Help customers complete their taxes using TurboTax products with guidance.
• Utilize government websites and resources to deliver clear answers.
• Use video communication software and document interactions for accurate records.

Skills

Tax expertise

Effective communication

Complex problem solving

Research / resourcefulness

Technical acumen

Tools

Professional tax software

CRA RepID system

Job description

Intuit seeks a Tax Expert to assist customers with their returns using TurboTax products. You will provide tax guidance, review complex personal returns, and handle product inquiries in a virtual, customer-facing environment.

You will leverage government sites, professional resources, and team expertise to deliver accurate answers, while documenting interactions with our video communications tools. The role requires at least 2 years of paid tax prep experience, bilingual English-French, and a