Bilingual Tax Expert — Flexible Schedule (Remote)

Intuit; Brantford; Hybrid; CAD 33,000 - 43,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a Tax Expert to help customers prepare and review personal tax returns using TurboTax software. You will provide tax guidance and use video/audio tools to communicate with clients in a virtual setting.

Role requires at least 2 years of paid tax prep, bilingual English/French, and flexibility to work 20 hours or more per week. Knowledge of CRA practices and complex tax scenarios is a plus.

Qualifications

• Minimum 2+ years of paid professional tax preparation experience.
• CRA RepID (representative identifier) required for Represent a Client service.
• Experience using professional tax software to prepare and file personal tax returns, including complex items.
• Strong customer service skills with ability to interact via video and audio tools.
• Willing and available to work a flexible schedule with a minimum of 20 hours per week.
• Demonstrated bilingual proficiency in English and French.

Responsibilities

• Help clients prepare their taxes using Intuit TurboTax products and provide tax guidance.
• Review personal tax returns for customers completing their return themselves and assist with full service return prep.
• Use government websites, professional resources, and team expertise to deliver accurate answers to customers.

Skills

Tax expertise

Bilingual EN/FR

Customer service

Video/Audio tools

Flexible schedule

Tools

Professional tax software

CRA RepID process

Video conferencing tools

Job description

Intuit is seeking a Tax Expert to help customers prepare and review personal tax returns using TurboTax software. You will provide tax guidance and use video/audio tools to communicate with clients in a virtual setting.

Role requires at least 2 years of paid tax prep, bilingual English/French, and flexibility to work 20 hours or more per week. Knowledge of CRA practices and complex tax scenarios is a plus.