Bilingual Software Quality Analyst Information Technology Montreal, QC

The Reynolds and Reynolds Company; Montreal (administrative region); On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Pension plan

Professional development

Hybrid work schedule

Vacation and sick days

Referral bonuses

Job summary

The Reynolds and Reynolds Company in Montreal is seeking a bilingual Software Quality Analyst to test and validate software releases, including new features and defect fixes, across English and French-speaking customers.

This hybrid role combines in-office collaboration in Montreal with remote work, requires strong attention to detail, effective communication, and the ability to travel to the United States for training if offered.

Qualifications

• Fluent in French and English.
• Experience with software testing preferred.
• Exceptional communication and organizational skills.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• There may be travel to the United States for training.

Responsibilities

• Assess the quality of software builds, bug fixes and releases.
• Test and certify defect fixes and new functionality through functional, regression, and integration tests.
• Document, communicate and elevate risks and issues clearly.
• Write defect reports based on testing results.
• Work efficiently in a fast-paced setting to meet timelines and objectives.
• Assist teams to deliver high-quality products to customers.
• Coordinate with internal teams to explain complex issues clearly.
• Ensure translations across multiple products are accurate.

Skills

Bilingual (French & English)

Software testing

Communication skills

Attention to detail

Problem solving

Education

Associate degree or equivalent

Job description

Job Description

* This is a hybrid role based partly in our Montreal office and partly remote

We are looking for a Bilingual Software Quality Analyst. In this role you will be responsible for executing quality testing on our software solutions. This will include working on the newest features of our software, individual defects, and regularly testing critical business processes by utilizing solutions. Under minimal supervision, you will play a key role within the team, understand and apply quality assurance and software testing concepts and practices. We are seeking a bilingual representative to help support our French-speaking customers in the province of Quebec and our English-speaking customers outside of the province of Quebec.

Responsibilities

• Assess the condition and quality of software builds, bug fixes and interim releases
• Test and certify software defect fixes and new functionality by executing functional, application and regression tests for software releases
• Clearly document, communicate and elevate all risks and issues
• Write clear defect reports for identified software and functional defects based on testing results
• Work quickly and thoroughly in a fast-paced environment to achieve timeliness and objectives
• Help guide teams to deliver high quality products to our customers
• Work closely with internal teams to communicate complex issues and ensure a good understanding of the software
• Ensure consistency and accuracy of translations across multiple products

#LI-Hybrid

Training

Classroom-style, on-the-job with a mentor, and online courses

Requirements

• Fluent in French and English
• Associate degree in related field or equivalent work experience
• Experience with software testing preferred
• Ability to think critically, problem solve and take initiative
• Exceptional communication and organizational skills
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to travel to the United States for additional company-paid training, if offered

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, and life insurance
• Pension plan (100% company match up to 6%)
• Professional development and training
• Promotion from within
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
• Paid vacation and sick days
• Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Fluent in French and English. Associate degree in related field or equivalent work experience. Experience with software testing preferred; Ability to think critically, problem solve and take initiative. Exceptional communication and organizational skills. Strong attention to detail. Ability to multitask in a fast-paced environment. Ability to travel to the United States for additional company-paid training, if offered