Quality Analyst Associate

The Reynolds and Reynolds Company; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

The Reynolds and Reynolds Company in Mississauga is looking for a Bilingual Software Quality Analyst. In this role, you will execute quality testing on our software solutions and support both French-speaking and English-speaking customers.

The ideal candidate is fluent in Canadian French and English, has an associate degree or related experience, and possesses strong attention to detail and communication skills. Join us for a dynamic work environment that emphasizes quality assurance.

Qualifications

• Fluent in Canadian French and English.
• Associate degree or equivalent work experience.
• Experience with software testing preferred.
• Strong attention to detail and ability to multitask.
• Exceptional communication and organizational skills.

Responsibilities

• Execute quality testing on software solutions.
• Assess the condition and quality of software builds.
• Test and certify software defect fixes and new functionality.
• Document, communicate and escalate all risks and issues.
• Ensure consistency and accuracy of translations.

Skills

Fluent in Canadian French

Fluent in English

Software testing

Critical thinking

Problem solving

Communication skills

Organizational skills

Attention to detail

Education

Associate degree in related field or equivalent work experience

Job description

Job Description

We are looking for a Bilingual Software Quality Analyst. In this role you will be responsible for executing quality testing on our software solutions. This will include working on the newest features of our software, individual defects, and regularly testing critical business processes by utilizing solutions. Under minimal supervision, you will play a key role within the team, understand and apply quality assurance and software testing concepts and practices. We are seeking a bilingual representative to help support our French-speaking customers in the province of Quebec and our English-speaking customers outside of the province of Quebec.

• Assess the condition and quality of software builds, bug fixes and interim releases
• Test and certify software defect fixes and new functionality by executing functional, application and regression tests for software releases
• Clearly document, communicate and escalat[e] all risks and issues
• Write clear defect reports for identified software and functional defects based on testing results
• Work quickly and thoroughly in a fast-paced environment to achieve timeliness and objectives
• Help guide teams to deliver high quality products to our customers
• Work closely with internal teams to communicate complex issues and ensure a good understanding of the software
• Ensure consistency and accuracy of translations across multiple products

Training

On-the-job with a mentor and online courses

Requirements

• Fluent in Canadian French and English
• Associate degree in related field or equivalent work experience
• Experience with software testing preferred
• Ability to think critically, problem solve and take initiative
• Exceptional communication and organizational skills
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Ability to travel to the United States for additional company-paid training, if offered