Bilingual Software Quality Analyst

The Reynolds and Reynolds Company; Montreal (administrative region); Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

Pension plan (6% match)

Professional development

Hybrid/flexible schedule

Work-from-home up to two days per week

Paid vacation and sick days

Referral bonuses

Job summary

The Reynolds and Reynolds Company is seeking a Bilingual Software Quality Analyst for a hybrid role based in Montreal. You will execute quality testing on our software solutions, covering new features, defects, and critical business processes, with minimal supervision.

You will work with English- and French-speaking customers, document defects, communicate risks, and help teams deliver high-quality products. Travel to the United States for training may be required.

Qualifications

• Experience with software testing preferred.
• Fluent in French and English.
• Strong problem-solving and communication skills.

Responsibilities

• Assess the quality of software builds, bug fixes, and releases.
• Test and certify fixes and new functionality with functional, regression tests.
• Document and communicate risks and issues clearly.
• Write defect reports based on testing results.
• Collaborate with teams to deliver high-quality products.

Skills

Software testing

Bilingual (French/English)

Analytical thinking

Excellent communication

Education

Associate degree or equivalent experience

Job description

This is a hybrid role based partly in our Montreal office and partly remote.

Position Description

We are looking for a Bilingual Software Quality Analyst. In this role you will be responsible for executing quality testing on our software solutions. This will include working on the newest features of our software, individual defects, and regularly testing critical business processes by utilizing solutions. Under minimal supervision, you will play a key role within the team, understand and apply quality assurance and software testing concepts and practices. We are seeking a bilingual representative to help support our French-speaking customers in the province of Quebec and our English-speaking customers outside of the province of Quebec.

Responsibilities

• Assess the condition and quality of software builds, bug fixes and interim releases
• Test and certify software defect fixes and new functionality by executing functional, application and regression tests for software releases
• Clearly document, communicate and elevate all risks and issues
• Write clear defect reports for identified software and functional defects based on testing results
• Work quickly and thoroughly in a fast-paced environment to achieve timeliness and objectives
• Help guide teams to deliver high quality products to our customers
• Work closely with internal teams to communicate complex issues and ensure a good understanding of the software
• Ensure consistency and accuracy of translations across multiple products

Training

Classroom-style, on-the-job with a mentor, and online courses

Requirements

• Fluent in French and English
• Associate degree in related field or equivalent work experience
• Experience with software testing preferred
• Ability to think critically, problem solve and take initiative
• Exceptional communication and organizational skills
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Ability to travel to the United States for additional company-paid training, if offered

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, and life insurance
• Pension plan (100% company match up to 6%)
• Professional development and training
• Promotion from within
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
• Paid vacation and sick days
• Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.