Bilingual Server, Akira Back (Part -Time)-Hiring Event

Fairmont Hotels & Resorts; Ottawa; On-site; CAD 20,946 - 29,832; Part time

Benefits offered by this job

50% Food & Beverage discount

Employee benefit card for discounts

Learning programs available

Corporate Social Responsibility activities

Job summary

A luxury hotel chain in Ottawa is seeking a part-time Server to provide professional and friendly service. Ideal candidates should have 2-3 years of server experience in fine dining. Responsibilities include assisting guests, knowing menus, and following safety procedures. Successful applicants will possess excellent communication and organizational skills. The role demands availability for 5 shifts per week, including holidays, and offers a pay rate of $18.43 per hour, alongside other benefits.

Qualifications

• 2-3 years of server experience in a fine dining environment.
• Excellent communication and organizational skills.
• Fluent in both official languages is a strong asset.

Responsibilities

• Offer professional, friendly, and engaging service.
• Assist guests with menu items in an informative way.
• Ensure knowledge of beverage lists and promotions.

Skills

Communication skills

Interpersonal skills

Problem-solving abilities

Teamwork

Ability to work under pressure

Education

Smart Serve Certification

WSET or similar certification

Tools

Point of Sale system

Job description

Company Description

Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Server (Part‑Time).

What Is In It For You

• Wonderful company culture – our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Full rate of pay of $18.43 per hour

Job Description

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• 2‑3 years server experience in a similar fine dining/upscale environment
• Previous point of sale system experience is an asset
• WSET or other certification will also be considered an asset but not required
• Excellent communication and organizational skills
• Fluent in both official languages would be a strong asset
• Smart Serve Certification required
• Strong interpersonal and problem‑solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast‑paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Passing grade on the written recruitment and final server exam
• Available to 5 shifts per week including all holidays and hours of operation

Physical Aspects Of Position

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, lifting
• Occasional ascending or descending stairs and ramps

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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