Bilingual Sales Ops Specialist

Jobgether; Montreal; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Full-time employment opportunity

Remote working arrangement

Professional development and salescert

Job summary

Jobgether, based in Montreal, Quebec, is seeking a Bilingual Sales Ops Specialist to support sales operations across a fast-growing IT services environment. You will work closely with Client Directors to manage quotations, orders, sourcing, and vendor communications, ensuring accurate pricing and timely delivery.

The role requires fluent French and English, a detail-oriented mindset, and strong collaboration across clients, manufacturers, distributors, and internal teams.

Qualifications

• Bilingual in French and English with strong written and spoken skills.
• 2–3 years in a sales support/operations role, IT industry preferred.
• Experience with quotations, processing orders, and coordinating customer projects.
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint).

Responsibilities

• Support day-to-day sales and operational activities with Client Directors.
• Prepare quotations, pricing templates, and sales documents per guidelines.
• Process sales orders and coordinate with internal teams for timely execution.
• Coordinate product deliveries, lead times, and vendor communications.
• Maintain sales reports and participate in process improvements.

Skills

Bilingual French/English

Sales support

Quotations & orders

Customer project coordination

Microsoft Office (Word, Excel, PowerPt

Education

College diploma or university degree

Tools

HubSpot

ConnectWise Sell

NetSuite

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Bilingual Sales Ops Specialist based in Montreal, Quebec, Canada.

In this role, you will play a key part in supporting sales operations and ensuring the smooth execution of customer projects across a dynamic IT services environment. Working closely with Client Directors, you will coordinate quotations, sales orders, product sourcing, and vendor communications to deliver efficient and reliable sales support. You will act as a central point of contact between clients, manufacturers, distributors, and internal departments, helping streamline processes and maintain strong business relationships. You will also contribute to reporting, operational improvements, and team development while ensuring accuracy and timely execution across all sales activities. This is an excellent opportunity for a detail-oriented and customer-focused professional who enjoys collaboration, problem-solving, and working in a fast-growing technology environment. The position offers a hybrid working arrangement and requires fluency in both French and English.

Accountabilities:

• Work closely with assigned Client Directors to understand customer projects, provide day-to-day sales and operational support, and ensure efficient coordination of business activities.
• Participate in client meetings and presentations when required, helping ensure clear communication and effective customer support.
• Build and maintain strong, trusted relationships with Client Directors, customers, manufacturers, and distribution partners.
• Source products from manufacturers and distributors, obtaining accurate pricing, availability information, and current delivery lead times.
• Prepare customer quotations, pricing templates, and other sales documentation in accordance with internal guidelines.
• Process and submit sales orders accurately and efficiently, coordinating with the relevant internal teams to ensure timely execution.
• Identify and submit applicable opportunity registrations, document potential vendor rebates, and coordinate rebate claims in collaboration with Vendor Management and Client Directors.
• Coordinate product delivery logistics and communicate with relevant stakeholders to support successful order fulfillment.
• Initiate product return requests within the assigned territory and submit the necessary documentation to Finance for tracking and resolution.
• Prepare and maintain accurate, relevant, and timely sales and operational reports.
• Maintain and renew all required sales certifications to ensure compliance with vendor and business requirements.
• Develop and strengthen relationships with manufacturers and key distribution contacts to support effective sales operations.
• Identify opportunities to improve internal processes, operational efficiency, and the overall effectiveness of the Inside Sales function.
• Support the onboarding and development of new team members by providing training and guidance on internal processes.
• Take ownership of additional projects and responsibilities as assigned by management.

Requirements:

• Minimum of 2–3 years of experience in a sales support, sales operations, or sales administration role, preferably within the IT industry.
• Fluency in both French and English, with strong verbal and written communication skills in both languages.
• Good understanding of the IT channel ecosystem, including experience working with manufacturers, distributors, and technology partners.
• Previous experience supporting sales teams, managing quotations, processing orders, and coordinating customer projects.
• College diploma or university degree preferred.
• Strong organizational and time management skills, with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Experience with HubSpot, ConnectWise Sell, and NetSuite is considered a strong asset.
• Excellent interpersonal and relationship-building skills, with a customer-focused approach and the ability to collaborate effectively with internal and external stakeholders.
• Strong problem-solving abilities, with the confidence to work independently while knowing when to seek support from colleagues.
• Ability to remain organized and productive under pressure in a fast-paced, constantly evolving environment.
• Adaptability, accountability, and a proactive mindset, with the ability to take ownership of deliverables and meet deadlines.
• A collaborative team player who is comfortable working within a national team while providing regional-level support.

Please note: This is a sales operations and support position, not a business development role. It does not involve cold calling or scheduling appointments and meetings for Client Directors.

Benefits:

• Full-time employment opportunity.
• Remote working arrangement.
• Opportunity to work within a growing IT services and managed services environment.
• Exposure to a broad range of technology solutions, vendors, manufacturers, and distribution partners.
• Collaborative and supportive team environment with opportunities to work across multiple business units and departments.
• Opportunities for professional development through ongoing training and sales certifications.
• Opportunity to contribute ideas, improve operational processes, and take ownership of meaningful projects.
• Inclusive workplace that values diversity, equal opportunity, and different backgrounds and perspectives.
• Workplace accommodations and adjustments available throughout the recruitment process and employment.

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.