Bilingual Remote Customer Support Specialist

TP Canada; Montreal (administrative region); Hybrid; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Work from home

Paid Training

Employee referral program - $500 for a

Excellent medical, dental and benefits

Job summary

Teleperformance is seeking talented bilingual customer service specialists to join our team in Canada. This remote-work from home opportunity supports multiple provinces and offers competitive compensation, paid training, and excellent benefits.

You’ll deliver high-quality customer experiences and coordinate with internal teams to resolve issues promptly. We value autonomous, flexible, and inclusive work cultures and provide opportunities for career advancement, with a strong emphasis on

Qualifications

• Minimum 6 months of experience in customer-facing environments.
• Must be at least 21 years old.
• Excellent communication/comprehension skills in English and French.
• Able to use Microsoft Office (Outlook, Word, Excel).
• Must have reliable home internet.

Responsibilities

• Provide first-level customer service and technical solutions for client products.
• Establish and maintain positive customer relations with personalized solutions.
• Coordinate with internal teams to ensure requests are handled correctly.
• Schedule service calls and follow up with customers.

Skills

Bilingual English/French

Communication skills

Microsoft Office

Typing 30 wpm

Education

High school diploma

Tech degree or certification (plus)

Tools

Microsoft Office Suite

Job description

Teleperformance is seeking talented bilingual customer service specialists to join our team in Canada. This remote-work from home opportunity supports multiple provinces and offers competitive compensation, paid training, and excellent benefits.

You’ll deliver high-quality customer experiences and coordinate with internal teams to resolve issues promptly. We value autonomous, flexible, and inclusive work cultures and provide opportunities for career advancement, with a strong emphasis on