Remote Bilingual Automotive Financial CSR

Concentrix; Dartmouth; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

DailyPay for early pay

Health & wellness programs

Mentorship programs

Diversity & inclusion initiatives

Paid training days

Job summary

Concentrix is hiring a remote, bilingual Automotive Financial Customer Service Representative in Canada. You will support customers in French or English, resolve basic tech issues, and document information in databases. The role emphasizes a strong product knowledge base and delivering expert, friendly service.

We offer growth through training and development programs, recognition of internal promotions, and a comprehensive benefits package. Apply continuously for this ongoing vacancy.

Qualifications

• Fluently speak French and English.
• 1+ year of Financial service experience.
• A high school diploma or GED.
• A quiet, distraction-free environment to work from at home.
• Strong computer navigation skills and PC knowledge.
• Proficiency in fast-paced multi-tasking.
• Eagerness to learn new technologies.
• A desktop or laptop to complete PC and internet testing.
• A work computer may be provided depending on the position but not guaranteed.
• High speed internet (no wireless/hotspots or satellite) and a smartphone.

Responsibilities

• Provide inbound customer support using a call flow guide in the customer’s preferred language (French or English).
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Maintain broad knowledge of client products and/or services (smartphones, tablets, computers, wearables).
• Offer additional products and/or services.
• Deliver expert customer experiences with a smile.

Skills

Bilingual (French & English)

Financial services experience

High school diploma or GED

Quiet home workspace

Strong computer navigation

Multitasking

Willingness to learn new tech

Home PC or laptop

Stable internet

Company-provided equipment (discussed)

Education

High school diploma or GED

Job description

Concentrix is hiring a remote, bilingual Automotive Financial Customer Service Representative in Canada. You will support customers in French or English, resolve basic tech issues, and document information in databases. The role emphasizes a strong product knowledge base and delivering expert, friendly service.

We offer growth through training and development programs, recognition of internal promotions, and a comprehensive benefits package. Apply continuously for this ongoing vacancy.