Bilingual Receptionist

CareerBeacon; Shediac; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health & Dental Insurance

Group RRSP 4% matching - 3 months

Paid Vacation starting 3 weeks

Paid Sick Time | Wellness Program | E"

Wellness Program

Employee Assistance Program

Job summary

CareerBeacon in Shediac, NB, is seeking a full-time administrative receptionist to warmly greet visitors and swiftly route calls, emails, faxes, and messages. You will direct inquiries to the right internal teams and maintain smooth communication flows.

The role requires bilingual English/French ability, 1–3 years in admin or client-facing positions, and experience with a phone system (3CX). Enjoy a Monday–Friday schedule, with benefits after probation.

Qualifications

• Fluent English and French communication, written and spoken.
• Experience in adminstrative or client-facing roles.
• Able to multitask and provide friendly assistance to visitors and callers.

Responsibilities

• Greet guests and answer calls, emails, faxes, and messages warmly.
• Direct inquiries to appropriate internal parties promptly and professionally.
• Keep staff calendars updated to minimize wait times for visitors.
• Coordinate internal mail, courier shipments, and document transfers.

Skills

Bilingual (EN/FR)

Administrative experience

Customer service

Phone system knowledge

Education

High School diploma

Tools

3CX Phone System

Job description

THE MISSION:

To be a welcoming face and voice to our visitors and callers. To efficiently direct calls, e-mails, faxes, website messages and text messages to appropriate internal parties

• The \"Worry Pas Spirit\" I have a positive, \"glass-half-full\" attitude and love making someone's day easier.


• Bilingual - I can easily pivot between French and English easily


• I enjoy helping others - I don't hesitate to provide assistance to my colleague when in need.


• I'm keen on serving superior customer service - in person, over the phone, or digitally - and believe in treating people the way I would want to be treated.


• This said, I can \"shake off\" the occasional tough call, and not let it ruin my day.


• I have good work references -I have made great connections with my previous/ current employers

Qualifications

• 1-3 years of Experience in Adminstrative, or Client Facing roles.


• Fluently Bilingual in English and French -- Communication, Reading, Speaking


• High School diploma


• Previous experience and hands-on knowledge in operating a phone system (We use 3CX)


• Mulititasker, Friendly, and loves helping people

Responsibilities

• Create a welcoming environment and make a good first impression of our company by greeting our guests and answering phone calls, e-mails, and DMs.


• Direct incoming calls, messages (e-mail, text, and from the web site) to the appropriate internal parties timely and professionally


• Timely address the needs of our walk-in guests' by identifying the right person for the to meet


• Keep up to date with all events in the staff calendars (absences, lunches, meetings) in order to direct calls, visitors, and messages correctly to ensure the wait times are minimal


• Manage incoming and outgoing mail and courier shipments


• Coordinate internal mail such as transferring documents between our offices

• Monday to Friday


• 8:30 - 5pm (Approx)


• Full time hours | Paid Weekly!


• Health & Dental Insurance after 3 months of employment


• Group RRSP 4% matching - 3 months of employment


• Paid Vacation, starting at 3 weeks


• Paid Sick Time | Wellness Program | Employee Assistance Program