Bilingual Patient Care Case Manager, PSP, (Hybrid)

GreenShield; Mississauga; Hybrid; CAD 51,383 - 79,261; Full time

Job summary

A non-profit health organization in Mississauga is seeking a Bilingual Patient Care Specialist to manage support for Canadian patients with chronic conditions. The role involves assisting with enrolments, liaising with healthcare providers, and ensuring timely access to treatments. Candidates should be fluent in French and English, possess a health-related degree, and have at least 5 years of experience in case management. This full-time position offers a hybrid work model, contributing to a mission of improving health for all Canadians.

Qualifications

• 5+ years of PSP or case management experience ideally.
• Understanding of provincial and private coverage criteria.
• Tech savvy with fundamental knowledge of Microsoft Office.

Responsibilities

• Assist prescribing physicians with patient enrolments.
• Liaise with insurance and healthcare providers.
• Manage Special/Prior Authorizations for drug coverage.

Skills

Bilingual in French and English

Strong clinical expertise

Excellent communication skills

Problem-solving abilities

Education

University degree in a health-related field

Tools

Microsoft Office

CRM software

Job description

A non-profit health organization in Mississauga is seeking a Bilingual Patient Care Specialist to manage support for Canadian patients with chronic conditions. The role involves assisting with enrolments, liaising with healthcare providers, and ensuring timely access to treatments. Candidates should be fluent in French and English, possess a health-related degree, and have at least 5 years of experience in case management. This full-time position offers a hybrid work model, contributing to a mission of improving health for all Canadians.