Bilingual Order Management Associate

BlueSky Personnel Solutions; Oakville; On-site; CAD 45,000 - 55,000; Full time

Job summary

BlueSky Personnel Solutions in Oakville is seeking a Bilingual Order Management Associate for a full-time, on-site role. Working hours are 8:30am to 5:00pm, Monday to Friday, with a starting salary of $50,000 per year.

The role includes structured professional training within a growing technology sector. Ideal candidates are fluent in English and French, hold a post-secondary diploma or equivalent, and have experience in customer service or sales support.

Qualifications

• Fluency in English and French (written and spoken).
• Post-secondary diploma or equivalent practical experience.
• Experience in customer service, sales support, or account coordination, ideally in tech.
• Proficiency in MS Office tools.
• Strong problem-solving, organizational and time-management abilities.
• Criminal background check required.

Responsibilities

• Provide dedicated account assistance to corporate clients to nurture relationships.
• Identify cross-selling and upselling opportunities to tailor product solutions.
• Support business clients with online ordering systems and portal management.
• Resolve client account, order, and billing inquiries promptly and professionally.
• Oversee inventory allocation and stock management for incoming orders.
• Collaborate with operations and sales to maintain efficiency.

Skills

Bilingual English/French

MS Office

Problem-solving

Organizational skills

Time-management

Education

Post-secondary diploma

Job description

Our client located in Oakville is seeking a Bilingual Order Management Associate to add to their team.

Our client offers:

• Competitive annual salary $50,000
• Working hours: 8:30am to 5:00pm (Monday to Friday)
• Full-time, On-site opportunity in Oakville
• Structured ongoing professional training (online, in-person, and hands-on)
• Collaborative, fast-paced environment within a growing technology sector

In this role, you will be responsible for:

• Providing dedicated account assistance to corporate clients to cultivate strong customer relationships and client retention.
• Identifying cross-selling and upselling opportunities to deliver tailored product and service solutions to existing accounts.
• Assisting business clients with online ordering systems, account inquiries, and portal management.
• Resolving client account, order, and billing inquiries in a timely and professional manner.
• Overseeing inventory allocation and stock management relative to incoming client orders.
• Collaborating across operational and sales departments to maintain operational efficiency.

The ideal candidate will have:

• Fluency in both English and French (written and spoken).
• Post-secondary diploma or equivalent practical experience.
• Previous customer service, sales support, or account coordination, ideally within technology or related sectors.
• Technical aptitude with solid proficiency in MS Office tools
• Strong problem-solving capability
• Demonstrated organizational and time-management capabilities.

Please note: the selected candidate will undergo a criminal background check.

AI Disclosure: We utilize AI-powered tools on job posting platforms for the initial screening and ranking of applications based on job-related criteria. AI technology is also employed in our recruitment process to streamline and facilitate interview scheduling and note-taking. It is important to note that AI is not used for making final hiring decisions.

Type of Vacancy: This posting is for an existing vacancy.

BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.