Bilingual Office Manager — Distribution & Customer Ops

Wealthy Group of Companies LLC; Montreal (administrative region); On-site; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Long-term career growth

In-office role

Collaborative team environment

Job summary

Wealthy Group of Companies LLC in Montreal (Outremont) is seeking a mature, highly organized, fully bilingual Office Manager to oversee the day-to-day operations of the Outremont office. You will manage a small team across customer service and purchasing, coordinate orders, and liaise with sales reps, buyers, and internal teams.

The role requires experience in distribution/consumer products, strong Excel skills, and the ability to take ownership in a close-knit, family-owned business.

Qualifications

• Fully bilingual in French and English with excellent written and verbal communication.
• Experience in wholesale distribution or consumer products preferred.
• Experience managing a small team.
• Strong Excel skills and ability to work with operational data.
• Shopify experience is an asset; Photoshop/InDesign is a bonus.

Responsibilities

• Oversee day-to-day office operations and coordinate a team of 3–4 employees across customer service and purchasing.
• Oversee order flow and ensure sales representatives and customer service teams follow up appropriately.
• Coordinate communication between customers, sales representatives, buyers, and internal teams.
• Manage buyer communication and product offerings for corporate and e-commerce accounts.
• Maintain and update the Shopify website, including product information and content.
• Ensure high level of customer service and handle escalated issues.

Skills

Customer service

Team coordination

Office administration

Communication skills

Tools

Microsoft Excel

Shopify

Photoshop

InDesign

Job description

Wealthy Group of Companies LLC in Montreal (Outremont) is seeking a mature, highly organized, fully bilingual Office Manager to oversee the day-to-day operations of the Outremont office. You will manage a small team across customer service and purchasing, coordinate orders, and liaise with sales reps, buyers, and internal teams.

The role requires experience in distribution/consumer products, strong Excel skills, and the ability to take ownership in a close-knit, family-owned business.